Receptionist/Navigator of Services bei Rural Resources Community Action

Description

We’re pleased to announce an opportunity for the position of Receptionist/Navigator of Services within the Community Services Department. 

Location: Colville, WA
Status: Fulltime
Offered At Wage Range:   $19.87 - $21.49 per/hr.  
Full Wage Range:  $19.87 - $52.96 per/hr. 

We are disclosing the full salary range for this position; however, the “offered at” wage range reflects the hiring range for this specific opening. The full salary range representing the broader compensation band for the position and progression within that range is based on employee longevity and continued service. It does not reflect the actual salary to be offered. 

Summary

The receptionist/navigator is the first point of contact for participants, community members, system partners and other guests at Rural Resources. This position uses trauma-informed communication and de-escalation strategies to provide information and support to assist program participants to locate, connect, engage, and stay involved with the services they need to achieve their goals. The position will serve as the navigator to guide individuals across different programs, agencies, and organizations.
This position should ensure that all guests are greeted and welcomed positively, in-person and on the telephone, while maintaining strict confidentiality of all participants. This position performs routine to moderately complex clerical duties using independent judgment within established procedures. This position facilitates the warm, cohesive and effective hand-offs between program participants and other RRCA staff.    

Benefits Information

• Medical and Dental insurance options for employees and families
• Vision and Life insurance as well as other auxiliary insurance options
• 403(b) retirement plan with up to 6% matching contribution
• Health Savings Account and Flexible Spending Account options
• Paid vacation earned on a pro-rated basis according to worked/paid leave hours
• Paid Sick leave earned on a pro-rated basis according to actual hours worked
• Eleven paid holidays per year on a pro-rated basis according to hours worked