- Professional
- Optionales Büro in Milford
Be part of a team that's committed to making a difference. We believe in our work and our customers.
Position Location
Remote Type
n/a - In Office OnlyOffice Location (if not fully remote):
200 Locust Street , Milford, Ohio 45150Job Description
About the Opportunity
Are you a detail-oriented mortgage professional who thrives in a fast-paced, high-volume environment? Do you pride yourself on your ability to analyze complex data and deliver exceptional customer service?
We are looking for a skilled Loan Processor to join our dynamic team and play a critical role in guiding our clients' home financing journeys from application to closing. In this role, you’ll be the central hub, ensuring every file is complete, compliant, and on track for a smooth, timely closing.
If you have a solid foundation in mortgage processes and are ready to contribute to a culture of excellence, we want to hear from you!
What You'll Do: Core Responsibilities:
As a Loan Processor, you will be responsible for the accurate and timely processing of mortgage loan files. Your key responsibilities include:
File Ownership & Processing: Compile and review all necessary financial and supporting documentation to build a complete loan file.
Analysis & Compliance: Critically analyze loan applications, verify creditworthiness, and review automated underwriting (AUS) findings against loan guidelines.
Documentation & Verification: Proactively request and secure required supporting documents (e.g., appraisals, VOE, VOD, title commitments) from internal and external partners.
Quality Control: Thoroughly review files for completeness, accuracy, and reasonableness before submitting them to Underwriting, and efficiently clear any outstanding loan conditions.
Workflow Management: Prioritize your pipeline to ensure all loans meet their scheduled closing dates.
Communication & Service: Deliver outstanding service to borrowers, Loan Officers, and third-party vendors (Title, Appraisers). Act as the primary communicator to secure missing documentation and ensure all parties are aligned for a timely closing.
Final Steps: Prepare and send out approval or denial letters and submit approved files to the Closing Department.
What You'll Bring: Required Qualifications:
1+ years of direct experience within the mortgage industry as a Loan Processor or similar role.
A minimum of 1 year of professional experience demonstrating strong analytical skills, problem-solving, and making sound business decisions.
Proven track record of managing and prioritizing a high-volume pipeline in a fast-paced environment.
Experience in effectively managing relationships with both internal team members and external clients/vendors.
Direct experience using Encompass loan origination software is highly preferred.
Expert knowledge of mortgage lending processes, procedures, and relevant regulations.
In-depth understanding of various loan programs, including Conventional, FHA, VA, and USDA, and the associated secondary marketing guidelines.
Solid grasp of mortgage terms, processing/closing functions, and desktop underwriting programs.
Excellent written and verbal communication skills, focused on providing a customer-oriented experience.
Candidates will have the option of working full-time in the office or adhering to a hybrid model as agreed upon with management.
Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.
Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.
To view your rights as an employee in the United States, you may select the following link: mandatoryview.com
Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.
We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.
Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.
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