Connections Director bei Church On The Rock

Connections Director Description

The Connections Director of Church on the Rock oversees the First Impressions ministry, assimilation, and guest services. This position is responsible to create a warm and welcoming environment where people can experience authentic joy, fellowship, connection, and community as they continue to grow in Christ. The First Impressions Director reports directly to the Campus Pastor. This a part-time, hourly position (8-10 hours per week). 

Key Responsibilities

1. Connections for Sunday Services & Events

• Available for Sunday services, ministry meetings, and other special events. 
• Establish and resource the Welcome Center weekly. 
• Work with pastoral oversight and Central Support to keep all information, handouts, and event resources up to date (especially during holidays). 
• Make prior arrangements for a high-level serve team member to cover your position for any Sunday or service you are unable to attend. 
• Fill out Purchase Requests for your Campus Pastor to approve all purchases within your area of responsibility. This includes purchase reimbursement. 
• Work with Campus Pastor to create and manage Connections ministry budget. 

2. Build and Supervise Connections Serve Team

• Recruit and train serve teams for Greeters, Ushers and the Welcome Center. 
• Regularly schedule Greeter, Usher and Welcome Center teams through COTR ULink database and send reminders if serve team member has not accepted. 
• Communicate relationally with serve teams and ensure that they are informed of any upcoming events or holidays that will add extra responsibility (i.e. Easter, and Christmas Eve candlelight services). 
• Ensure all serve team members have completed Ascent class, signed partnership, completed serve team process and Reducing the Risk. 
• Team members must be able to assist guests with the COTR app, event sign-up, etc. 
• Welcome Center team members are:  

1. 1. Present at least 30 minutes before and after Sunday services.  
   2. Competent in answering questions regarding ministries and current events
   3. Proficient in using COTR app

Greeters:

• Stand at the main entrance doors, warmly greet guests, and direct them when needed (new family introduction, children’s check-in, coffee, etc.).  Preferably position greeters throughout the lobby (depending on size of space)

Ushers:

• Stand at auditorium doors, warmly welcome guests, and direct them when needed (30 minutes after services start and during teaching when everyone is seated)
• Oversee tithes & offerings protocol

Expectations

• Function in a manner worthy of your calling as a minister of the Gospel
• Act with integrity in all public and private dealings on behalf of Church on the Rock (COTR) or otherwise
• Care for Serve Team members in a respectful and Christ-like manner
• Communicate effectively in both written and verbal formats
• Develop leaders and provide leadership in areas of responsibility
• Be discreet and discerning regarding sensitive information to which you may be privy
• Protect the reputation and integrity of others through strict confidentiality and accountability
• Work collaboratively across departments and campuses
• Manage additional responsibilities as assigned and/or agreed upon
• Maintain confidentiality and accuracy in managing data and processes
• Uphold a strong personal commitment to the mission and values of Church on the Rock

Qualifications

• A born-again believer, baptized, filled with the Holy Spirit, and living under the lordship of Jesus Christ
• Proficiency with or willing to learn tools and platforms such as Church Community Builder (U-Link
• Strong organizational, communication, and multitasking skills
• Experience coordinating events, managing databases, and supporting team collaboration
• Attention to detail and the ability to manage multiple priorities
• Current screening form and background check on file