Learning & Performance Specialist I bei Claritev
Claritev · New York, Vereinigte Staaten Von Amerika · Remote
- Professional
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
2. Conducts needs analysis with business partners and subject matter experts (SMEs) to identify performance needs and root cause to recommend learning solutions, resources and defining deliverables.
3. Partners with department leadership to establish effective, innovative and scalable learning solutions designed to broaden skill sets and build experience at various levels, reinforcing a strong team, business culture to achieve desired performance results.
4. Builds strong partnerships for collaboration and accountability of agreed upon deliverables outlined in agreements and discussions ensuring effective and efficient learning and performance solutions.
5. Establishes criteria to evaluate effectiveness of programs based on desired outcomes with direction of management.
6. Initiates plans and executes learning and performance solutions including troubleshooting efforts for pre, on-site and post program activities for a successful, professional and productive program(s) in a cost-effective manner, working with department team members, as needed.
7. Applies techniques in learning solutions and delivery to address diverse needs and ensure an inclusive environment conducive to learning for all participants.
8. Monitors and analyzes program metrics for trending, summaries and opportunities for enhancements with direction of Program Owners or Department Leadership.
9. Creates marketing and communications, presentations and other materials tied to programs and solutions to be distributed and delivered to multiple employees and management levels within the organization.
10. Develops repeatable processes and procedures tied to learning and performance solutions to create sustainable programs, including measurement and reporting for both new and existing programs and solutions to recommend improvement and innovative opportunities.
11. Performs research of industry trends, recommends new technologies, approaches, methodologies, etc. within our team with leadership's direction.
12. Assists in coordinating special projects as required. Leverage productivity by coaching and learning from others within Talent teams and across the organization.
13. Collaborates, coordinates, and communicates across disciplines and departments.
14. Ensures compliance with HIPAA regulations and requirements.
15. Demonstrates Company's Core Competencies and Values held within.
16. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
