Senior Compliance Manager (6mth FTC) bei ClearBank

Senior Compliance Manager, 6-Month FTC

About the role:

ClearBank is undertaking a major transformation initiative under the banner of Build the Bank, focused on new initiatives and delivering these safely and quickly into our BAU (Run the Bank teams) without missing a beat on running the business.​

As a key player in our Build the Bank team we require an experienced regulatory compliance specialist to provide essential support, input, and oversight of first line recommendation, with regards to conduct and compliance risk management, so that we continue to meet all our regulatory obligations

This role will be pivotal in supporting the build out of our new propositions, ensuring we meet our regulatory obligations, focusing on high priorities that will drive product expansion, revenue growth, and business scaling. In this role it will be essential to understand relevant regulatory compliance requirements and standards and have the ability and subject matter expertise to practically apply them to new markets and product propositions.

The role is ideal for an ambitious and intellectually agile compliance professional who has a delivery focused mindset, and a can-do attitude.

Detailed responsibilities:

This role requires you to adapt to dynamic environments and foster a client-focused and innovative culture, while effectively balancing operational and regulatory priorities

Your primary focus will be to:

• Provide regulatory compliance guidance and technical subject matter expertise, for new products and propositions, from ideation and innovation through to customer onboarding.

• Collaborate with key stakeholders across the bank, providing awareness of conduct, compliance and regulatory expectations, as they relate to the work of the Build the Bank team, to ensure good outcomes are achieved for both ClearBank and its customers.

• Act as a trusted advisor for the 1st line.

• Partner closely with the Financial Crime team.

• Opine and provide guidance to the 1st line as they prepare customer facing guidance for corporate clients which will cover, for example, customer services standards and procedures, data management and privacy guidelines, incident reporting processes and other administrative requirements as required by ClearBank.

• Review and update existing internal policies and standards as required for embedded corporate clients, considering the differences specifically in relation to regulated and non-regulated activities.

• Support ad hoc tasks and projects within the Build the Bank team.

What we are looking for

• Regulatory and compliance technical expertise, including a deep understanding of the Payments Services Regulations, BCOBS, FSCS, Data Protection Regulation, DISP, SYSC, Consumer Duty, Vulnerable Customers, Open Banking, Financial Promotions and Conflicts of Interest.

• 2nd line experience of policy writing.

• Ability to prioritise and manage demanding workloads in a fast-paced environment, while maintaining high levels of quality and competency.

• Strong verbal skills, with the ability to articulate complex requirements clearly.

• Excellent written skills, with attention to detail and experience writing operational procedures, standards and guidance.

• A team player mentality with strong interpersonal skills and the ability to build a network of contacts across the bank and externally.

About you:

You will thrive at ClearBank if you are:

• Customer-Focused: Committed to delivering excellent interactions and outcomes.

• Innovative: Driven to continuously improve and embrace new challenges.

• Curious: Eager to learn and apply new skills.

• Creative: Able to think outside the box and solve problems creatively.

• Tech-Savvy: Keen to embrace new technology with an agile mindset.

• Hands-On: Willing to take ownership and get involved in the details.

If this sounds like you, please apply. While the opportunity is initially a 6 month FTC there likely will be scope for extensions.

Regretfully, we are not able to sponsor applicants for immigration purposes at the current time.

A little bit more about us! 

ClearBank is Where You Can belong: 

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: 

• 42% of our senior management roles are held by women 

• Our enhanced family leave policies

• Launching our partnership with Code First Girls 

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group 

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; 

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); 

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.  

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.  

Offer: Congratulations! Get ready to transform banking forever! 

Our commitment to you as a candidate: 

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.  

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.  

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!  

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. 

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. 

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. 

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.