Deputy Court Clerk - Civil Front Counter bei Ada County, ID

About the Department

Ada County is a great place to work! We have over 2000 employees dedicated to enhancing our community’s quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive Total Rewards package that increases your base salary by approximately 40%, including:

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation’s best state retirement systems, with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and robust wellness programs
• Ongoing training opportunities and career pathing
  
  

If you have ever voted, filed paperwork for a court case, picked up a marriage license or applied for a permit in Ada County, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible.

We’ve worked to make this website easy to use. In many cases, you can find what you need online without having to make a trip to the courthouse or pick up the phone to call. However, we are always here and ready to help you – whether that is working with the courts, our indigent services team, looking at the county’s financials or one of the many other areas we oversee.

It is our goal to provide the best service possible, and we look forward to helping you.

Learn more about Ada County Clerk's Office by visiting their website. Ada County Clerk's Office


POSITION GENERAL SUMMARY

Performs clerical and support functions related to the court system. Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Civil Front Counter Deputy Court Clerk will be trained in File and Serve, Odyssey, and Customer Support. File and Serve Clerks are responsible for monitoring the online File and Serve database and processing confidential documents. Odyssey is a web-based computer system that manages our court cases. Civil Front Counter Clerks are responsible for working with the public and the legal community: scheduling hearings, processing new and consecutive filings, implementing court policies and procedures, and assisting customers with questions and concerns.

DISTINGUISHING FEATURES OF THE CLASS:
A Deputy Court Clerk at the Civil Front Counter generally performs key clerical functions that are often recurring in nature. However, a Civil Front Counter clerk will be required to have a broad knowledge of an array of court case types in order to perform these more complex functions of the job. Types of cases to include: Name Changes, Unlawful Detainer/Eviction, Small Claims, Foreign Judgments, BAC’s, Custody, Paternity, Defacto Custodian, Legal Separation/Annulment w/ Minor Children, Legal Separation/Annulment without Minor Children, Divorce with Minor Children, Divorce without Minor Children, CPO Domestic Violence, CPO Stalking/Threat, Filing Custody Decree from another State.

Position Duties

• Acts as front-facing contact, assisting the public and the legal community with court related documents in-person and onsite, via phone, and/or email;
• Files paper documents over the counter;
• Collects fees over the counter;
• Process all out of court cases;
• Process all types of cases and documents presented to court in File and Serve;
• Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments;
• Creates case files, updates databases;
• Reviews documents presented for compliance to standards;
• Responds to correspondence;
• Balances receipts and cash incoming on a daily basis;
• Handles database management for specific areas of law;
• Sets hearing dates and maintains calendar;
• Maintains high level of confidentiality;
• Operates office equipment;
• Creates legal forms, form letters, reports and similar materials;
• Sorts and stamps documents and files a wide variety of legal and judicial materials;
• Facilitates adherence of business operating hours and court schedules, including arriving punctually and on time for work.

ADDITIONAL FUNCTIONS:

• May cross train in other areas to perform the work of others for vacations, illness, etc.;
• Performs related functions as required.

Minimum Qualifications

• Must have a high school diploma or equivalent;
• Knowledge of legal procedures documents and terminology preferred;
• Ability to learn wide variety of types of legal case procedures; 
• Skill in the operation of computers;

• Skill in time management, including the ability to be punctual and on-time;

• Ability to deal with difficult customers and remain calm in sensitive, highly emotional situations;
• Ability to understand and follow verbal and written directions;
• Ability to communicate verbally and in writing; 
• Ability to maintain confidentiality;
• Ability to maintain harmonious working relationships with other employees and the public; 
• Ability to handle money accurately and make proper change. 

Other Qualifications

• Work is performed on-site at the Ada County Courthouse;
• May be required to lift or move up to 25 pounds;
• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;
• Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks.

DISCLAIMER:
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code.

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