Operations Coordinator bei The Loading Dock
The Loading Dock · Raleigh, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Raleigh
We are looking for a detail-oriented, proactive Operations Coordinator to support the operational excellence of our coworking and cowarehousing campuses.
Key Responsibilities + Duties
Operations Coordinator Responsibilities:
- Support Facilities Operations: Coordinate vendor relationships, facility maintenance, and operational tasks across multiple locations.
- Streamline Processes: Create and maintain SOPs for recurring operational and facility needs.
- Ensure Compliance: Support the tracking and reporting of our B Lab B Corp requirements and other operational compliance needs.
- Administrative Support: Provide administrative support to the President and Director of Operations, helping ensure nothing falls through the cracks.
- Champion Excellence: Help create smooth, consistent operational systems that alleviate burdens from campus teams and enable them to deliver a best-in-class member experience.
Operations Coordinator Duties:
- Help coordinate and communicate annual calendar for the team (birthdays, anniversaries, volunteering, planning, etc)
- Serve as the primary contact for all facilities-related vendors, including contract tracking, scheduling, and payment coordination.
- Build and maintain a verified vendor list for all maintenance needs.
- Conduct regular campus walkthroughs to ensure spaces are clean, safe, and “member ready.”
- Maintain organized digital records for all facilities vendors, contracts, warranties, and compliance documentation.
- Support the documentation and improvement of internal operational procedures.
- Track and report on operational metrics, including a facility walkthrough scorecard.
- Coordinate with Community Experience Managers (CEMs) to quickly address and resolve facility issues.
- Assist with capital planning and sourcing of new vendors as operational needs evolve.
- Support ongoing improvement, planning, data tracking and reporting related to B Corp commitments and goals.
The ideal candidate has...
- Experience in vendor management, facilities coordination, or operations administration
- Experience creating SOPs and documenting or improving processes
- Strong organizational and time management skills
- Financial acumen and comfort reviewing vendor contracts and pricing
- Proficiency in Google Workspace
- Excellent written and verbal communication skills
- A high degree of ownership, accountability, and follow-through
- A supportive, helpful mindset — someone who ensures nothing slips through the cracks
- A passion for sustainability, operational excellence, and community-building
