Office Coordinator bei INSHUR

Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!

Trusted by the world's leading platforms - Uber, Uber Eats, Amazon, Bolt, Ola, FreeNow - and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility .

We are looking for an Office Coordinator to join us at INSHUR!

We’re based in Dallas, TX, our company embraces an in-office working model, allowing you to thrive in a collaborative environment. You’ll have the opportunity to work in the office Monday-Thursday, and from home on Friday, fostering a dynamic and supportive environment.

We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.

What You Will Be Doing

As the Office Coordinator, you will report to the Head of US Claims, and supported by the Senior People Partner and be an integral part of our friendly 40-person team. Your primary responsibility will be to ensure a productive, safe, and pleasant work environment and experience by overseeing daily office operations and providing essential support to both employees, people team and Head of Claims. 

You’ll be working on:

• Office Orchestration: Supporting the smooth day-to-day running of the office, and coordinating with vendors for office maintenance.
• Supply Whispering: Managing office supplies and equipment inventory.
• Finance and Fun(dementals): Assisting with tracking office expenses, monitoring budgets, and processing invoices.
• People Experience: Support the People Team by facilitating new hire onboarding, managing office policies, and acting as a point of contact for office-related inquiries and event planning.
• Data Story Telling: Create and upkeep regular reports for the Head of Claims and maintain efficient filing systems.

We’d love to hear from you if you have…

…these essentials to thrive in the role:

• Organizational Skills: Exceptional organizational and time management abilities, with a proven ability to multitask and prioritize effectively in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills to interact professionally with all levels of staff, vendors, and clients.
• Technical Proficiency: Proficiency with software, such as Google Docs, Google Sheets, Google Slides and Slack 
• Problem-Solving: Excellent problem-solving and decision-making skills to address issues as they arise.
• Discretion: A high degree of reliability and discretion, as the role often involves handling confidential information.

Extra points: if you have managed an office move

You’ll love it here if you: 

💡 Thrive navigating ambiguity and finding clarity in uncertain situations.

👏 Take pride in being accountable and owning your responsibilities.

🚀 Enjoy in a fast-paced environment where change happens quickly.

🔧 Are solutions-focused and driven to overcome challenges.

💪 Embrace resilience and adapt to setbacks with a positive attitude.

🧠 Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.

You may not enjoy working here if:

⏳ Prefer a more structured, slow-moving environment.

📝 Feel most comfortable when tasks and processes are clearly defined from the start.

🤔 Struggle with handling multiple challenges at once or adapting to frequent changes.

🚫 Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities.

What to expect from the process:

Pre Screen: As part of the process you'll be sent some questions to complete to support your application and help you shine.

Intro: 30-minute video call with the Talent Team to discuss the role and your experience.

First Interview: 60-minute video call with the Head of US Claims and Senior People Partner to delve into the role, including technical and team fit questions, and an opportunity for you to ask questions.

Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of US Claims and Director of People

We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you.

What we offer

We offer competitive salary and stock options. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:

🌴 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays

🩺 Medical, dental and vision health insurance plans

🛡️ Life insurance, short-term, and long-term disability benefits 

🍼 13 weeks fully paid parental leave for all new parents, regardless of your gender

💵 401(k) with 4% company match

🚉 Commuter Benefits

🕐 Flexible working hours to fit your lifestyle

📚 $650 annual training allowance & learning opportunities

🧘‍♀️ $50 monthly wellbeing 

📞 24/7 Employee Assistance Program and mental health benefits

It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. 

About Us

🚕 INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers.

💡Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. We're now at the forefront of pioneering the future of autonomous vehicle insurance.

🚀 Backed by some of the most forward thinking VC’s including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding  as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.

🌍 As a global team of around 220 people based across the US, UK, and the Netherlands, we value:

🤝 Generosity, inclusivity, open-mindedness, and diversity

🏆 Delivering great results and learning in the open

🎯 Freedom to make long-term, high-impact decisions

💙 The wellbeing of our teammates and the people around us

And… Enjoying the ride!

Equal opportunities

🌈 At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

🌍 As at Aug 2025, our team consists of 46% women, 31% from BAME or BIPOC backgrounds, and 12% LGBTQ+ 🌈. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards 🏆.

🏢 We recognise that some companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity.

⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate.

🛠️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.