Community Health Worker, Quality bei SIHF Healthcare
SIHF Healthcare · Sauget, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Sauget
VISION, MISSION & VALUES:
Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect, and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
The community health worker is a member of the healthcare team and works in both health center and community-based settings to improve health outcomes by addressing health related social needs. The Community health worker is responsible for connecting individuals to community resources and health care services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve caseload of assigned clients.
- Screen individuals for health-related social needs (HRSN) using the PRAPARE Tool and initiate referrals as needed.
- Contact clients (phone, text, email) about the need for and importance of health care services.
- Contact clients (phone, text, email) to schedule appointments for health screenings, well-visits, and follow-up appointments.
- Assist clients in accessing and understanding health information provided by their medical and social service providers.
- Assist clients with completing paperwork related to health-related social needs such as applications and registration forms.
- Communicate with healthcare and social service providers as needed to enhance care coordination and patient engagement.
- Participate in community events to promote services and healthy behaviors.
- Maintain accurate and up-to-date client records by documenting services and client interactions in the CHW database system.
- Complete community health worker training and subsequent assigned training.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
- Strong interpersonal skills.
- Strong desire to help others and work in the community.
- Familiar with health and social problems of the community.
- Knowledge of community resources.
- Ability to maintain courteous behavior.
