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Billing Clerk bei Primary Care & Hope Clinic

Primary Care & Hope Clinic · Smyrna, Vereinigte Staaten Von Amerika · Onsite

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Description

Reports To: Billing Manager


Employee Status: Non-Exempt (Regarding Overtime)


Position Summary: Under general supervision, but in line with established PC&HC policies and procedures, provide a variety of service functions.


Essential Functions

  • Represent PC&HC to the patients/customers in a courteous and professional manner. Provide prompt, efficient and accurate service.
  • Perform insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
  • Resolve routine patient billing inquiries and problems.
  • Follow up on balances due from insurance companies and patients.
  • Enter data electronically to process charges, payments, denials and adjustments with practice requirements.
  • Send monthly statements to patients with outstanding balances.
  • Establish patient payment plans.
  • Assist providers with proper coding
  • Assist with insurance verification as necessary
  • Assist PSR and call center with billing questions
  • Work with Office Manager on front office billing issues
  • Reconciliation of monthly lab and X-ray invoices
  • Reconcile online payment portals with EMR daily.
  • Improve the patient experience and health care processes and help assure the provision of high-quality health care, as well as an ongoing process of performance improvement.
  • Plan and organize work load to maintain efficient patient operations in the Health Center.
  • Maintain a strong customer focus while working collaboratively within the teams multiple demands and patient needs.
  • Treat all patient information confidentially and in accordance with established guidelines.


Marginal Functions


  • Prepare and upload claims for insurance companies.
  • Transfer and manage all collection accounts.
  • Submit monthly bad debt list to finance director.
  • Balance daily payment reports and prepare daily bank deposits.
  • Assist patients with patient fee waivers
  • Appeal denied claims and routinely follow up on unpaid claims
  • Process patient and insurance refunds
  • Monthly reports and month end close process
  • Perform all other duties as required or assigned.


Jetzt bewerben

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