Customer Service Representative - Animal Hospital of Shawnee Hills bei Encore Vet Group
Encore Vet Group · Powell, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Powell
Be the first smile they see. The voice they trust. The heart of our front desk.
- Community Connection, Elevated Care - Our full-service veterinary hospital offers everything from wellness and surgery to acupuncture and canine rehab, all delivered by a team that genuinely cares.
- Loyal Clients, Lasting Bonds - Our clients trust us because we take the time to listen, educate, and care. We’ve built strong, lasting relationships in Shawnee Hills by putting pets and their people first.
- Supportive, Growth-Focused Culture - Join a collaborative team that values compassion, professionalism, and a willingness to pitch in. We support each other, celebrate wins together, and create an environment where you can grow and thrive.
Greeting clients with warmth and professionalism, in person and on the phone.
Scheduling appointments and managing daily workflow.
Answering questions and providing clear, compassionate client education.
Maintaining accurate records and updating patient files.
Supporting the veterinary team with communication and coordination.
Processing payments and checking clients in and out.
Helping to ensure a calm, organized, and welcoming lobby experience.
A people person who loves to create great experiences from the first phone call to the final tail wag.
Organized and detail-obsessed, keeping appointments, records, and communication running smoothly.
A master multitasker who stays cool and kind even during the busiest times.
Tech-savvy and confident navigating digital systems and patient charts.
Calm, clear, and compassionate, especially when pet parents are stressed.
Eager to grow your skills in a hospital that values professional development and team culture.
- Competitive pay, based on experience
- Medical, dental, vision, and life insurance (some plans include free outpatient mental health care)
- Generous CE allowance + paid CE time
- Uniform allowance
- Pet care discounts for your personal pets
- PTO, floating holidays, parental leave, and military leave
- A robust Employee Assistance Program (from finances to wellness and everything in between)
- Access to Encore Vet Group’s library of training, CE, and career development resources
- A 401(k) with up to 5% company match
Located just minutes from Columbus, Shawnee Hills offers small-town charm with big-city convenience. Enjoy walkable local dining, nearby parks and river views, and even the occasional sound from the Columbus Zoo next door.
Check us out here: www.shawneehillsvet.com
Want to work somewhere you can grow, belong, and be part of something special? Apply today!
Animal Hospital of Shawnee Hills is proud to be partnered by Encore Vet Group – see what that means for you: www.encorevet.com
Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.
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