Senior Bar Captain at the Crosby Street Hotel bei undefined

Senior Bar Captain – Crosby Street Hotel 

Are you passionate about creating memorable experiences for guests? We’re looking for a friendly, professional Senior Bar Captain to join our team!

Beverage Program Management

• Curate, develop, and maintain the full beverage program, including cocktails, wine, spirits, beer, and non-alcoholic offerings. 
• Negotiate with suppliers and vendors to ensure quality, cost-effectiveness, and alignment with brand standards.
• Ensure compliance with all alcohol regulations and company policies.
• Liaise with F&B manager and hotel controller for all of the above.

Team Leadership & Training

• Lead, train, and mentor the bar team, ensuring high standards of service, product knowledge, and hospitality.
• Support staff development and create pathways for career growth within the team.

Health, Safety & Cleanliness

• Maintain strict compliance with health department regulations and company policies.
• Enforce and monitor the cleanliness, sanitation, and organization of all bar areas.
• Conduct regular checks to ensure bar equipment and workstations meet safety and hygiene standards.

Scheduling & Operations Oversight

• Create and manage the bar schedule, balancing coverage, and team needs.
• Oversee daily bar operations, ensuring smooth service and adherence to company standards.
• Troubleshoot service issues and provide on-the-spot leadership during peak periods.

Guest Experience & Standards

• Uphold a culture of excellence in hospitality, ensuring the bar consistently delivers a memorable guest experience.
• Act as the point of contact for VIP guests or special beverage requests.
• Monitor and maintain cleanliness, organization, and safety across all bar areas.

Financial Accountability

• Analyze beverage cost percentages and implement strategies to maximize profitability.
• Track sales trends, develop seasonal menus, and create specialty offerings to drive revenue.
• Collaborate with F&B manager to set and achieve beverage program goals.

Program Development & Innovation

• Continuously research industry trends to keep the program innovative and competitive.
• Implement seasonal updates, specialty events (cocktail classes, tastings), and promotional offerings.
• Represent the property/brand in beverage-related press, competitions, or partnerships as needed.

Employee Benefits:
• Paid vacation and sick days
• Commuter benefits
• Holiday staff parties and appreciation events
• In-house uniform dry cleaning services
• Employee meals while on duty
• Departmental and company-wide incentive programs