Job Description
75% - Monitor system consoles, campus network, all data center servers, building and remote site security monitors.
10% - Respond to systems and service monitoring information and initiate recovery or resolution, documenting problems in the incident ticketing system.
5% - Assist full-time staff in problem detection and quality assurance of nightly production processing.
5%- Assist full-time staff on Data Center floor, as needed.
5% - Project work as assigned.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX,
[email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.
Work Schedule
Saturday and Sunday 8-4, with an optional additional 4-hour shift during the week. Varies at times to provide support where needed on all 3 shifts and different days of the week. Work 15-20 hours per week. Available to work summer months and breaks. Advance notice will be given and class schedules are always considered.
Contact Information to Applicants
Vickye Kozlowski
Required Qualifications
- Grade point average of 2.0 or above.
- Previous work experience, as evidenced by application materials.
Advertised Salary Range
$15/hr
Preferred Qualifications
- Anticipated longevity to allow exceeding 1 year.
- Able to work up to 15-20 hours a week.
- Display excellent customer service skills, as evidenced by application materials.
- Available to work during the summer months and most holidays and breaks.
Position Overview
This position is in the Network Operations Center (NOC) which is open 24 hours, 7 days a week. Candidate hired will be trained to handle processes during planned and unplanned staff absences.
Reg/Temp
Temporary
Additional Candidate Instruction
To ensure consideration apply before the application review date 10/04/2025. A review of applications will continue until a qualified candidate is identified. Final posting removal is 10/17/2025 or when position is filled.
Position Requirements
During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.