PTH Public Safety Associate bei Anne Arundel County Public Library (AACPL)

Overall Position Purpose:  Presents a welcoming, confident demeanor when interacting with a diverse public. Demonstrates exceptional communication skills to help prevent disruptions to public library services. Builds relationships with customers while discerning needs, redirecting requests, and managing unexpected behaviors. Assists customers in adhering to the library code of conduct. Advises customers and staff in safety procedures or events impacting the safety of building occupants. May act as liaison with emergency services and local agencies.

Minimum Qualifications:  Graduation from a standard high school or equivalency program; must be at least 21 years of age or older with two years of management or supervisor level customer service experience. Prior experience related to public safety, crisis response or security preferred.

The library reserves the right to re-advertise this position if there is an insufficient pool of applicants.

TO APPLY:  Complete AACPL Employment Application Form (Refer to attachment in this announcement). Upload cover letter, resume and completed application on AACPL’s Recruitment Page (https//www.aacpl.net/about/jobs). Questions may be directed to [email protected]. All required application materials must be received no later than 4:00 p.m., October 24, 2025.

TIMETABLE: Candidates selected for an interview will be contacted no later than November 3, 2025.  Interviews will be tentatively scheduled during the week of November 10, 2025.