Catering Manager | Tierra Verde Residence Inn & Vista at the Top bei State College Toftrees Resort
State College Toftrees Resort · St Petersburg, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in St Petersburg
Are you passionate about hospitality, events, and creating unforgettable guest experiences? We’re looking for a driven Catering Manager to join our team at the beautiful Residence Inn Tierra Verde, home to the island’s premier rooftop venue, Vista at the Top. This role is ideal for a hospitality professional who thrives on building relationships, driving group sales, and ensuring seamless execution of weddings, meetings, and social events.
What You’ll Do
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, to meet business needs.
- Partner with the Director of Sales & Marketing to help ensure compliance with all daily operational procedures within the Sales department.
- Maintain full knowledge of and compliance with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring the Sales team is aligned.
- Actively solicit, book, and detail business for wedding and social group blocks, meetings, and Vista at the Top rooftop events.
- Be knowledgeable about current customers and accounts, particularly corporate, association, government, sports teams, tour groups, and other key markets.
- Identify and pursue additional business or market segments to grow revenue.
- Develop creative packages and programs to boost occupancy during slow periods, supporting them with targeted advertising and promotions.
- Represent the hotel at trade shows, chamber of commerce events, civic functions, and within local organizations to strengthen community and client relationships.
- Meet with clients to plan and detail functions, showcase event spaces and guestrooms, and sell catering menus and enhancements.
- Act as the primary contact for group arrivals and events, ensuring guest satisfaction throughout.
- Follow up post-event to confirm satisfaction and secure re-bookings.
- Ensure strong communication with the General Manager, department leaders, and staff to coordinate successful group and event execution.
- Other duties as assigned.
Responsibilities
- Develop, solicit, and maintain accounts in assigned market segments to meet or exceed budget goals.
- Manage all aspects of the Sales department in accordance with hotel standards.
- Oversee proposals, contracts, and Banquet Event Orders (BEOs) for meetings, social events, and Vista at the Top functions.
- Support a proactive, sales-focused culture across the property.
Qualifications
- Minimum 4 years of progressive sales experience, preferably in the hospitality industry.
- High school diploma or equivalent required; bachelor’s degree in Hospitality, Business, or related field preferred.
- Strong communication skills, with the ability to interact effectively with guests, management, and colleagues.
- Bilingual (English/Spanish) a plus.
- Familiarity with the local economy, competitors, and market conditions.
- Working knowledge of hotel operations and Sales/Marketing tools.
- Ability to read and interpret BEOs, safety rules, procedure manuals, and operating instructions.
- Experience writing reports, correspondence, and presenting to groups of customers or employees.
- Knowledge of event set-up requirements and coordinating logistics based on BEOs.
- Strong understanding of local activities and attractions that appeal to group and leisure clientele.
At Residence Inn Tierra Verde and Vista at the Top, you’ll play a key role in bringing weddings, social gatherings, meetings, and rooftop celebrations to life in a one-of-a-kind waterfront setting. If you’re a proactive, relationship-focused sales professional who loves hospitality, we’d love to hear from you.
About Company
Company
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!