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Catering Manager | Tierra Verde Residence Inn & Vista at the Top bei State College Toftrees Resort

State College Toftrees Resort · St Petersburg, Vereinigte Staaten Von Amerika · Onsite

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Are you passionate about hospitality, events, and creating unforgettable guest experiences? We’re looking for a driven Catering Manager to join our team at the beautiful Residence Inn Tierra Verde, home to the island’s premier rooftop venue, Vista at the Top. This role is ideal for a hospitality professional who thrives on building relationships, driving group sales, and ensuring seamless execution of weddings, meetings, and social events.

What You’ll Do

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, to meet business needs.
  • Partner with the Director of Sales & Marketing to help ensure compliance with all daily operational procedures within the Sales department.
  • Maintain full knowledge of and compliance with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring the Sales team is aligned.
  • Actively solicit, book, and detail business for wedding and social group blocks, meetings, and Vista at the Top rooftop events.
  • Be knowledgeable about current customers and accounts, particularly corporate, association, government, sports teams, tour groups, and other key markets.
  • Identify and pursue additional business or market segments to grow revenue.
  • Develop creative packages and programs to boost occupancy during slow periods, supporting them with targeted advertising and promotions.
  • Represent the hotel at trade shows, chamber of commerce events, civic functions, and within local organizations to strengthen community and client relationships.
  • Meet with clients to plan and detail functions, showcase event spaces and guestrooms, and sell catering menus and enhancements.
  • Act as the primary contact for group arrivals and events, ensuring guest satisfaction throughout.
  • Follow up post-event to confirm satisfaction and secure re-bookings.
  • Ensure strong communication with the General Manager, department leaders, and staff to coordinate successful group and event execution.
  • Other duties as assigned.

Responsibilities

  • Develop, solicit, and maintain accounts in assigned market segments to meet or exceed budget goals.
  • Manage all aspects of the Sales department in accordance with hotel standards.
  • Oversee proposals, contracts, and Banquet Event Orders (BEOs) for meetings, social events, and Vista at the Top functions.
  • Support a proactive, sales-focused culture across the property.

Qualifications

  • Minimum 4 years of progressive sales experience, preferably in the hospitality industry.
  • High school diploma or equivalent required; bachelor’s degree in Hospitality, Business, or related field preferred.
  • Strong communication skills, with the ability to interact effectively with guests, management, and colleagues.
  • Bilingual (English/Spanish) a plus.
  • Familiarity with the local economy, competitors, and market conditions.
  • Working knowledge of hotel operations and Sales/Marketing tools.
  • Ability to read and interpret BEOs, safety rules, procedure manuals, and operating instructions.
  • Experience writing reports, correspondence, and presenting to groups of customers or employees.
  • Knowledge of event set-up requirements and coordinating logistics based on BEOs.
  • Strong understanding of local activities and attractions that appeal to group and leisure clientele.

At Residence Inn Tierra Verde and Vista at the Top, you’ll play a key role in bringing weddings, social gatherings, meetings, and rooftop celebrations to life in a one-of-a-kind waterfront setting. If you’re a proactive, relationship-focused sales professional who loves hospitality, we’d love to hear from you.

About Company

Shaner Hotels has an amazing opportunity to join our team at our Tierra Verde Residence Inn, located in the St. Petersburg area. This 90-room hotel features over 875 square feet of event spaces for corporate or social events. We offer Vista at the Top, our rooftop bar/restaurant that provides incredible panoramic waterfront views.

Company

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  


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