Training and Development Specialist bei BakerRipley

Travel Requirements 

Requires travel and employees must comply with the organization’s safe driving policy. 

Qualifications 

Bachelor's degree in Human Resources, Education, Business Administration, or related field.  

3-5 years of proven experience as a Training Specialist or similar role.  

Strong organizational and multitasking skills with attention to detail.  

Excellent communication and interpersonal skills.  

Proficiency in MS Office and learning management systems (LMS) experience with eLearning software including Adobe Captivate, Articulate 360, and Camtasia is a plus.   

Ability to adapt to changing priorities and work effectively under pressure.  

Certification in training or instructional design (e.g., CPLP, CPTM) is a plus.  

Must have a valid Texas Driver’s license.  

Knowledge, Skills and Abilities 

Strong interpersonal and communication skills, with the ability to effectively train and connect with diverse audiences.  

Strong facilitation, instructional design, and evaluation skills.  

Proficiency in LMS platforms and eLearning authoring tools (e.g. Articulate 360, Camtasia).  

Ability to manage multiple priorities in a fast-paced environment.  

Proficiency in MS Office and learning management systems (LMS) experience with eLearning software including Adobe Captivate, Articulate 360, and Camtasia is a plus.   

Presents self professionally and positively represents the agency. 

Ability to work independently as well as collaboratively in a team environment.  

Passion for learning and curating high-quality learning experiences for all staff. 

Key Deliverables:   

Training Calendar: Develop a training calendar outlining the schedule of training sessions for the next quarter. This calendar should include dates, times, locations, and topics for both new hire onboarding and ongoing employee development programs.  

Training Materials Repository: Create a centralized repository for training materials, including presentations, manuals, videos, and other resources. Organize these materials for easy access and distribution to trainers and participants.   

Training Program Evaluation Plan: Establish a plan for evaluating the effectiveness of training programs. Define key performance indicators (KPIs) and develop assessment tools such as surveys or quizzes to measure learning outcomes and participant satisfaction.  

Stakeholder Engagement Strategy: Engage with department heads, managers, and key stakeholders to gather input and feedback on training needs and priorities. Build relationships with internal stakeholders to ensure alignment of training initiatives with organizational goals.  

Training Session Facilitation Guide: Create a facilitation guide for trainers to ensure consistency and effectiveness in delivering training sessions. This guide should include tips for engaging participants, managing group dynamics, and addressing common challenges.  

Feedback Mechanism Implementation: Implement a feedback mechanism to gather feedback from participants after each training session. Establish a process for collecting, analyzing, and acting on feedback to continuously improve training content and delivery  

Onboarding Training Plan: Support and update the current onboarding plan for staff. Work with the Training Coordinator, stakeholders, and leadership to support continuous development and ensure a smooth transition into their roles.    

Training Needs Assessment Report: Conduct a comprehensive assessment of training needs across departments and roles within the organization. This report should identify gaps in skills and knowledge, as well as training priorities based on business objectives.