Performance Tracking Specialist bei BakerRipley

Key Responsibilities 

Enter, review, and validate customer records, case notes, and service data in internal systems. 

Perform cross-system audits to ensure data accuracy and resolve discrepancies. 

Develop and run system queries to support program operations and performance tracking. 

Generate data reports and dashboards to support internal reviews and program analysis. 

Support compliance monitoring efforts by preparing documentation and assisting with corrective actions. 

Collaborate with program and operations teams to improve data collection processes and protocols. 

Ensure data governance standards are upheld in alignment with board and regulatory requirements. 

Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency. 

Minimum Qualifications 

Bachelor’s degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience. 

At least 2 years of experience in data entry, reporting, auditing, or performance tracking. 

Proficiency with Microsoft Excel and other data management tools. 

Strong attention to detail and accuracy in handling data. 

Ability to analyze information, identify discrepancies, and resolve issues. 

Strong written and verbal communication skills. 

Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

Commitment to confidentiality, compliance, and data integrity.