Senior Business Process Analyst bei Larimer County, CO

About the Department

We’re Hiring: Senior Business Process Analyst!

Do you enjoy solving problems, connecting the dots, and finding better ways to get things done? Join us in making a difference for Larimer County!

In this role, you’ll collaborate across departments to uncover opportunities for more innovative, more efficient processes - helping our teams serve our community even better. You’ll turn data into insights that empower leaders to make informed decisions.

If you thrive on teamwork, creative problem-solving, and meaningful impact, this could be the perfect next step in your career.

Schedule: 
Monday–Friday, 8:00 AM–4:30 PM (with some flexibility). Hybrid Work: Partial remote work is possible, depending on project needs.

Position Duties

What you'll be doing:

• Mapping out processes to understand how things work today
• Collaborating with cross-functional teams to find better ways forward
• Analyzing data and presenting insights in clear, easy-to-understand terms
• Researching solutions from a variety of sources to tackle challenges
• Sharing recommendations and updates with leadership
• Managing projects and tracking progress along the way
• Visiting different County locations to support teams on-site

• Creativity in finding and shaping potential solutions
• Experience or knowledge in Lean Six Sigma practices
• Strong skills in data analysis to inform decisions
• Comfort leading change management efforts
• Excellent communication skills to connect with teams that have diverse perspectives
• Ability to train and guide staff in process improvement methods

Minimum Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position. 

• Eight (8) years of experience in quality, process improvement, customer relationship management or related field or in the performance of similar duties and responsibilities managing or leading quality improvement efforts, implementing large, complex projects, and leadership or management supervising cross-functional teams, and indirect teams on a regular basis required. Five (5) years of that experience must be in performance improvement and /or customer relationship management role required.
• Bachelor's Degree, or equivalent combination of education and/or experience, in Business Administration, Information Systems, or a related field required. Related education or experience may be substituted on a year for year basis.
• Lean Six Sigma Green Belt acquired within one (1) year of hire date required. Lean Six Sigma Black Belt preferred.
• Training in Systems Thinking, Change Management Principles (ADKAR, or similar), Project Management (PMBOK, PMI, or similar), and Customer Relationship Practices preferred.
• Licenses/Certification in ITIL foundations, performance improvement (Six Sigma, Certified Performance Technologist or related), or related preferred.

Other Qualifications

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.