Patient Service Representative - Registration
We are seeking a friendly and detail-oriented Patient Service Representative to join our healthcare team. This vital role involves providing exceptional customer service to patients while managing the registration process efficiently and accurately. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply and become part of our dedicated healthcare community.
Key Responsibilities:
- Greet patients warmly and assist them with the registration process upon arrival
- Collect and verify patient information, including personal details, insurance information, and medical history
- Enter data accurately into the electronic health record (EHR) system
- Schedule appointments and coordinate with healthcare providers as needed
- Respond to patient inquiries and provide information about services, policies, and procedures
- Ensure compliance with privacy regulations and maintain confidentiality of patient information
- Collaborate with clinical staff to facilitate smooth patient flow and communication
Join our team and contribute to providing compassionate, efficient care to our patients. We offer a supportive work environment, opportunities for growth, and comprehensive benefits to help you succeed in your career.
- High school diploma or equivalent; additional healthcare-related certifications are a plus
- Previous experience in a patient registration, front desk, or customer service role required
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle sensitive information with discretion
- Proficiency with computers and familiarity with electronic health record systems
- Ability to work efficiently in a fast-paced environment and manage multiple tasks
