Library & Archives Paraprofessional 2 - Circulation Tech bei Yakima Valley College, WA
Yakima Valley College, WA · Yakima, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Yakima
About the Department
Our Mission Statement:
As a federally designated Hispanic-serving Institution residing on the traditional homelands of the 14 Confederated Tribes and Bands of the Yakama Nation, Yakima Valley College cultivates equity and a culture of innovative and inclusive teaching and learning.Yakima Valley College serves all students holistically, supports all students’ learning goals, and fosters achievement within career and educational pathways.
We strengthen our communities by providing opportunities for personal enrichment, economic mobility, and sociocultural engagement.
This is an in person position with a monthly salary of $3,417. Reporting to the Director of Library and Media Services, the successful candidate joins a team focused on providing support and excellent customer service in an academic setting. Core duties include supporting student success, retention, and learning by providing exemplary customer service at the library’s checkout counter, managing the periodicals holdings, assisting with the management of online learning tools, managing the library’s calendar, and managing library scheduling tools. The candidate works with students, staff, and the general public. Hours worked are based on institutional need.
Position Duties
- Assists library users by providing exceptional customer service, facilitating access to library materials and providing directional information.
- Under the guidance of the library director work with faculty and students to resolve problems and concerns in accordance with established Library/Media procedures.
- Lead on library policy and procedures manual (online and paper)
- Instruct users in the basics of library website navigation. Provide assistance in the use of laptops, digital cameras, printers, and other library equipment. Contacts internal or external sources for maintenance as needed.
- Backup for reimaging student laptops before and after the start of every quarter
- Manage periodicals, interlibrary loans and course reserves
- Compile usage data and prepare reports through Alma and Primo to support library assessment.
- Serve as lead backup for general staff and assist with problem solving as needed.
- Performs other related duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
High School diploma or equivalent.
Two years experience working with the public, preferably in a library.
Basic knowledge of computers: programs and hardware.
PREFERRED QUALIFICATIONS:
Experience working in an academic library.
Some college experience.
Customer service experience.
Experience using an integrated library system.
Experience working effectively within a diverse team and work environment.
Proficiency in more than one language (ASL, Spanish, Cantonese)
Think critically.
Manage time productively.
Provide exceptional customer service Interact positively with staff to enhance effectiveness and promote quality service.
Maintain effective working relationships with coworkers.
Organize and maintain records.
Be collaborative and an active listener.
Remain calm in high pressure/difficult situations.
Effectively communicate orally and in writing.
Follow Protocols and escalation procedures.
Work with multiple priorities in a fast-paced and changing environment.
KNOWLEDGE OF:
Library automation systems.
Database applications.
Other Qualifications
To apply for this position, you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments:
- A cover letter describing your interest and alignment with YVC's mission.
- A current resume (a resume will not substitute for the "work experience" section of the online application)
- Three (3) professional references(personal references do not count as professional)
- Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire.
- Certifications/Credentials as required for fulfillment of the minimum qualifications.
SUPPLEMENTAL INFORMATION:
Candidates invited for interviews may be required to complete a skills test.
Candidates may be subject to a Criminal History Background Check as a condition for consideration of employment.
"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire."
Yakima Valley College does not discriminate against any person based on their race, color, creed, religion, national origin, sex, sexual orientation and/or gender identity, age, marital status, the presence of any sensory, mental or physical disability, the use of a trained dog guide or service animal by a person with a disability, honorably discharged veteran or military status, genetic information, or any other prohibited basis in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to Alma Ramirez, Chief Human Resources Officer, Yakima Valley College, 1015 South 16th Avenue, Yakima, Washington, 98902; email [email protected]; telephone 509.574.4671.
Yakima Valley College's Annual Safety and Fire Report is available online at https://www.yvcc.edu/services/safety-security, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call 509.574.4610.
Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible.
All positions are subject to funding.
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