- Senior
POSITION SUMMARY:
SKILLS/COMPETENCIES:
- Demonstrate a proven track record of success/strong performance in achieving RN or REV targets for both Guestrooms & Meeting Space.
- Established a loyal client following/strong reputation of luxury market expertise.
- Proven ability to work remote/highly self-motivated and organized.
- Excellent communication/presentation skills and engaging personality.
SCOPE AND RANGE:
Carry out the duties and responsibilities of a Director of Group Sales as follows:
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Provide market leadership in the Group Market segment.
- Achieve/exceed RN/REV/Banquets targets established to build loyalty and market share.
- Establish aggressive and comprehensive key accounts strategies, develop new and need period business.
- Optimizes use of function space and is fully versed in all event space, facilities and capabilities of competitive market.
- Partner closely as a senior representative with professional industry organizations such as MPI/PCMA to raise The Pierre’s profile and to make recommendations to the company based on overall trends and current issues.
- Maintain an active outside sales call activity and site experience schedule with one-on-one appointments with new clients weekly.
- Initiate sales trip activity, which includes new account development and relationship building, while increasing awareness and driving revenues for the hotel.
- Ensure timely responses to leads with the expectation that all client inquiries within the US will be responded to within two hours.
- Work closely with Sales and Revenue Systems Analyst to ensure timely responses to leads and to ensure group coordination process runs smoothly and efficiently.
- Follow budget guidelines and submit expense reports on a timely basis.
- Maintain positive working relationships with clients through prompt and informative replies to inquiries, quality lead generation and providing thorough details on qualified accounts.
- Develop Territory Analysis Plans to target Top Accounts, Top Target Accounts, Top Geographical areas, Top Industries, etc.
- Design rolling 90-day action plans with tactical efforts to meet group budgeted goals and need periods.
- Explore strategic partnerships and resources needed for The Pierre to effectively compete and grow lead pipeline.
- Grow awareness of The Pierre with key partners such as BCD Meetings, Helms Briscoe, Conference Director, Cvent, Knowland and other third parties.
- Assist in developing and executing Group Sales programs/offers aimed at increasing market awareness and room night and revenue objectives.
- Prepare and deliver effective and differentiated sales presentations.
- Participate in the development and implementation of RSO regional promotional activities as requested.
- Review The Pierre’s meetings collateral and website and make recommendations to ensure effectiveness in the meetings market.
- Provide ongoing feedback to DOSM on progress made with designated accounts to ensure timely reaction to maximize potentiality for account activity.
- Lead efforts to maximize account penetration and expand customer base.
- Monitor Group Market trends and provide recommendations, which will allow hotel to maximize average rate and occupancy.
- Stay abreast of competitor’s performance and offerings, including Group offers and need period promotions ensuring that The Pierre maintains and increase RevPAR positions. Review Group Shop results, STR , Reader board Services and Hoteligence 360 monthly reports.
- Support and comply Delphi best practices.
- Represent The Pierre in a manner consistent with TATA Code of Conduct.
- Liaise with RSO and ISO and ensure The Pierre is top of mind.
