Hospitality Services Manager bei Arrowleaf

About us:

When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

Minimum Qualifications: Bachelor's degree in human services or hospitality related fields. One year direct service experience with geriatrics required.

Skills & Knowledge: Ability to address socialization needs as identified in resident service care plans for geriatrics and document residents’ progress;  Ability to participate in care plans;  Ability to communicate effectively, orally and in writing; Ability to relate well with seniors; Ability to react appropriately in crises; Ability to teach daily living skills, social habilitation and related subjects.

• Assists with initial and redetermination activity assessments of residents for resident service care plan needs.

• Implements resident specific recreational  training programs as outlined in the service care plan and assists in performing activities of daily living and skills training through which objectives may be achieved or maintained.

• Implements nutritional, health promotion, and fitness programs at least three times per week geared toward improving and/or maintaining the wellness of the residents. This is in addition to the social and recreational programming.

• Provides shopping assistance when a resident is temporarily unable to shop.

• Provides or assists with transportation for residents when required as an integral part of the service care plan. Transfers residents safely in/out of the vehicles and safely/correctly operate the vehicles adaptive equipment.

• Participates and instructs the residents in recreation and leisure activities, while encouraging community integration and inclusion; which includes facilitating with the involvement of individual and community volunteer activities with and for the residents.

• Creates, posts, and distributes monthly activity calendar and associated sign-up sheets, monthly newsletter, as well as monthly resident spotlight.

• Assists in making medical appointments and arranging for transportation to and from the source of medical treatment.

• Writes and/or completes progress notes in a timely manner.  Reports any noted health status changes of each resident to supervisor.

• Implements the behavior intervention programs techniques as needed.

• Completes financial transactions for the purpose of money management and within the established procedural guidelines.

• Listens to and responds in a timely manner to the residents/families served.  Provide follow-up and demonstrates fairness and good judgment when meeting residents expectations.

• Professional & upward mobility opportunities 

• A family-oriented atmosphere 

• Health wellbeing stipend ($200 per fiscal year

• 100% employer-paid health and dental  insurance option

• Dental, vision and health available after 1st day of the month after 60 calendar days of employment
• Up to $50,000 life insurance policy
• Travel reimbursement
• Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year. 
• Additional opportunities for compensation are available above starting salary!

*This is a management position 

Questions? visit myarrowleaf.org/employment or call 618-658-3079 to learn more!

Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.