Order-to-Cash Specialist bei Mad Mobile

Mad Mobile is an AI-driven software development company headquartered in Tampa, FL, revolutionizing the restaurant and enterprise retail industries. Our innovative solutions empower businesses to enhance customer experience, streamline operations, and drive growth through cutting-edge technology. From mobile ordering and payments to advanced point-of-sale systems, our AI-driven approach helps industry leaders stay ahead in an ever-evolving digital world. As a fast-growing organization, we foster a collaborative, dynamic, and inclusive culture dedicated to delivering exceptional value to our clients and employees. Join us in shaping the future of retail and hospitality through intelligent, technology-driven innovation.

About the Role:   

We are seeking an Order-to-Cash Specialist to join our finance team. In this role, you will manage the accounts receivable process, ensuring timely invoicing, collections, and accurate customer account management. You will play a key role in safeguarding cash flow and supporting the financial health of Mad Mobile.

LOCATION: Must be based in or willing to relocate to Tampa, FL. This is an in-office role.

NOTE:  Candidates must be legally authorized to work in the United States (U.S. Citizens, Green Card holders, or valid EAD holders). Sponsorship is not available for this role.

In this role you will:   

• Prepare and send invoices to customers in a timely and accurate manner.
• Monitor accounts receivable aging and proactively follow up on past-due accounts.
• Process customer payments and apply cash receipts accurately.
• Reconcile customer accounts and resolve billing discrepancies.
• Collaborate with sales, operations, and customer success teams to ensure proper billing, contract compliance, and resolve billing exceptions .
• Assist with month-end close activities related to AR, including reconciliations and reporting.
• Provide excellent customer service when addressing billing inquiries.
• Support continuous improvement of AR and order-to-cash processes.

We are looking for someone who has:   

• A bachelor’s degree in accounting, finance, or business (or equivalent experience).
• Prior experience (internship or 1–2 years) in accounts receivable, billing, or order-to-cash preferred.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Excel; experience with ERP/accounting systems (Sage Intacct, NetSuite, QuickBooks, or similar) a plus.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

You may be a good fit if you have these additional skills and/or educational background:  

• Enjoy working with numbers, processes, and customer-facing problem-solving.
• Have a proactive mindset and are comfortable following up to ensure payments are received.
• Are looking for a growth-oriented role with exposure to finance operations. 

Our core values: 

Customer – WE believe that our customers deserve the best from us every day. 

Accountability – WE take ownership and make things happen. 

Teamwork – WE win as a team and have fun doing it. 

Innovation – WE innovate, inspire, ignite the future!  

Integrity – WE are honest, ethical, and trustworthy.  

Mad Mobile Benefits:

We offer a highly competitive benefits package designed to support our employees’ health, financial well-being, and future growth.

• Health Coverage: 90% company-paid premiums for medical, dental, and vision under our HDHP plan, or a robust buy-up plan with 60% company coverage.
• Retirement Savings: 401(k) with a matching contribution of up to 6%, fully vested from day one.
• Total Well-Being: Additional benefits and resources to help you and your family thrive at work and at home.

At Mad Mobile, we are not only building the future of in-store experiences, but we are also investing in building exceptional teams.

EEOC Statement  

Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.  

* Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.