Premium Clubs Manager, Globe Life Field bei Delaware North

Overview:

Delaware North Sportservice is seeking a dynamic and experienced Premium Club Manager to lead operations at the prestigious Lexus Club within Globe Life Field. In this role, you will be responsible for delivering an exceptional guest experience by overseeing all aspects of club service on event days. From managing staff and ensuring top-tier hospitality to maintaining operational excellence, you’ll play a key role in creating memorable moments for our premium guests.

Additional Details:

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description:

Delaware North operates concessions, suites, catering, premium dining, and retail management at Globe Life Field, home of the Texas Rangers since the park opened in 2020. We manage concession stands at the 40,300-seat stadium with a menu offering classic stadium food options, and an ample supply of vegan options.

Responsibilities:

• Hire and train food and beverage team members in the suites department
• Develop team members and provide ongoing job performance feedback
• Schedule, coordinate, and supervise the suite food and beverage team members and operations on event days
• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members
• Handle guest relations and monitor adherence to quality assurance standards
• Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

Qualifications:

• A minimum of three years’ experience in hospitality management within a premium dining or private club environment is required
• Proven experience working in a fast-paced, high-volume hospitality environment is required
• Strong managerial and leading ability
• Experience with inventory, cost control, and purchasing required
• Financial management, accountability, and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required

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