Lead Retail Associate - Marrakesh bei Kalahari Resorts & Conventions

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Retail Lead - Marrakesh

Kalahari Resorts & Conventions is seeking a Retail Lead - Marrakesh. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. Retail leads are also responsible for ensuring proper procedures are being followed by associates on the floor.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll [1–2 sentences on how this specific role contributes to the guest/associate experience]. 

$16.50/hr

Key Responsibilities 

• Oversee daily operations of retail floor operations, ensuring an engaging and efficient shopping experience for guests 
• Motivate team members to achieve sales goals and deliver excellent guest service
• Monitor product displays, inventory levels, and merchandising standards to maximize sales and opportunities
• Assist guests with purchases by providing knowledgeable, friendly, and efficient service
• Make operational decisions as needed

What We’re Looking For 

• Previous experience in retail, customer service or sales environment
• A leadership style rooted in collaboration, respect, and service to others
• A good knowledge of computers and register systems is preferred

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 
• 401(k) matching, paid time off, and holiday compensation 
• Health, dental, and vision coverage for full-time associates 
• Employee appreciation events, discounts, and perks at all resorts 
• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.