Library & Outreach Assistant bei Cornwall Council
Cornwall Council · Bodmin, Vereinigtes Königreich · Onsite
- Optionales Büro in Bodmin
We’re looking for someone who’s friendly and loves working with people of all ages.
If you enjoy connecting with others and want to make a difference, this is the role for you!
As a Library Outreach Assistant, you will be a dedicated and enthusiastic member of our team, working 4 hours every Saturday morning in Bodmin Library (9.30-1.30).
Your role:
- Engage with, and support customers in person, by phone, email, and social media.
- Promote and support reading for pleasure and well-being.
- Assist in organising events and activities both within the library and out in the local community.
You’ll need to stay calm in challenging situations, manage multiple tasks, and juggle priorities. Confidence in helping customers access digital information is essential.
Why Join Us?
This is an opportunity to be part of a vibrant, inclusive Library service that inspires curiosity, supports lifelong literacy, improves well-being and brings people together both in the library space and in the community.
What We Offer You:
- A meaningful role where your work truly matters.
- Opportunities to develop new skills and grow professionally.
- The chance to develop customer service and information skills.
- The perfect environment to be creative and contribute ideas to improve services.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a standard criminal record disclosure check.
Working Pattern:
Usual working pattern will be: Saturday morning in Bodmin Library (9.30-1.30), however the hours may vary and on occasion there may be a requirement to work in Callington Library.
Please read the role profile for the full details of this role attached below in this advert
What you’ll get in return:
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
· a competitive salary.
· a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
· a generous annual leave entitlement with the potential to purchase additional leave.
· A national award-winning employee health and wellbeing programme
· Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Sarah Marsh, [email protected]
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.
Please note that applications cannot be edited after they have been submitted, please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Company
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
