Collections Specialist bei Welch Equipment Company

About Welch Equipment

Welch Equipment Company is the premier provider of material handling solutions and represents equipment from the worlds #1 manufacturers. Our culture of continuous improvement, or Kaizen, is embedded throughout the organization and is only one of the many “tools” to our success in supporting our employees. 
Our core values are: 

• Positive Attitude 
• Servant Leadership 
• Kaizen 365 (getting better, together, everyday) 

Our goal is to provide our employees with the tools needed to build a successful career, not just a job. We provide top notch support for our technicians in the form of manufacturer training, tech support, field service supervisors, on the job training in a controlled environment, cutting-edge technology and leaders trained to support. 

We are seeking employees who are ready to join a culture of continuous improvement, positive attitude, and servant leadership. If that’s you come build your career with us at Welch Equipment Company and let’s continue to set the standard! 

Position Summary

The Collections Specialist will be responsible assisting the Corporate Credit Manager with collecting high value accounts and being a resource to the other collection staff members. This position aids in ensuring a robust collection effort and minimizing loss to the Company. This position will report directly to the Corporate Credit Manager.

Benefits

• Medical, Dental, Vision
• STD, LTD, and Life 
• Accrued Paid Sick Leave and Vacation 
• 401(k) match
• Compensation: $28.00 - $34.00 / hour

Position Responsibilities

• Proactive involvement in resolving aged accounts receivable.
• Work with management and customer relations personnel, as appropriate, to drive collection efforts.
• Evaluate all blocked orders for assigned customer accounts and either release, hold or cancel depending upon the customer’s credit status.
• Assistance with keeping records of all delinquent accounts, incomplete files and credit risks.
• Perform ad hoc customer accounts maintenance, adding ship to or new account records.
• Work with Corporate Credit Manager on high value aged receivables.
• Provide feedback on processes and procedures related to continuous improvement.
• Other duties as assigned.

Position Requirements

• Progressive business to business collection experience of at least five to seven years
• Strong collaboration and communication skills with exception interpersonal relations ability
• Ability to work independently and be results oriented
• Strong computer and software skills including the ability to use enterprise accounting software, spreadsheets (including analysis functions), word processing and presentation applications.