Quality Specialist bei Kalmbach Feeds

About the Role:  

As Kalmbach Feeds continues to grow, we are looking for passionate, diligent team members that live our values and help us create innovative ideas, serve customers, improve our processes, build teams, and manage our growth. The Quality Specialist provides support in an administrative capacity and assists with tasks that are integral to resolving all reported quality concerns. The ideal candidate needs to be detail oriented and assertive, possessing strong follow-up skills. This person would hold a high sense of urgency and be cognizant of timeliness in all situations. As unique opportunities present themselves, the Quality Specialist must be sensitive to customer needs, corporate goals, and public image. 

Primary Responsibilities

• Respond and handle any of the types of tasks below or others as requested by the Quality Coordinator:
  1. Address phone calls, emails, and voicemails regarding quality concerns in a timely manner. 
  2. Collaboratively investigate all reported quality issues from start to finish. This may include phone calls, follow-up emails, in person meetings, testing, etc. 
  3. Receive and manage initial reporting of quality incidents and as well as pertinent follow-up.
  4. Data entry of quality information into Kalmbach’s internal system
  5. Request feed samples from the appropriate plant for quality testing.
  6. Field questions from team members regarding the quality process. This can include questions from customer service, invoicing, Atlas Help, or other departments. 
  7. Review the QARFs entered by other team members and update/follow up as needed. 

The Right Candidate:  

• Holds at least a high school diploma or equivalent. 
• Has the ability to multitask and prioritize responsibilities.
• Possess an elevated level of self-structure and organization.
• Exhibits exemplary written and verbal communication skills.
• Has strong diligence and ability to work independently.
• Basic computer aptitude to include Word and Excel 
• Knowledge of ERP systems, warehouse management software, supply chain management software and SharePoint a plus. 

About the Company:

Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family’s traditional core values have served as the compass for consistent success for six decades, and the company has become the regional leader within the animal nutrition industry. Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart initiative-takers who are driven to serve customers. Our experienced, talented team utilizes innovative technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it. Additional information regarding our exciting company can be found at https://youtu.be/UONTNdszwY4 and www.kalmbachfeeds.com/. 

Kalmbach Feeds Offers:  

• Medical, Dental, and Vision Benefits with eligibility on date of hire
• 401(K) (traditional and Roth options) with generous company match
• 3 Weeks Paid Time Off in first year.
• Company Paid Short Term and Long-Term Disability
• Company Paid Life Insurance
• Competitive Compensation
• On Staff Life Coach
• Medical and Dependent Care Reimbursement Plans
• Access to Beach Front Company Condo in Fort Myers, FL

Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required.

Only qualified candidates will be contacted.