Head of Creative Strategy bei Telstra

Employment Type

Permanent

Closing Date

8 Oct 2025 11:59pm

Job Title

Head of Creative Strategy

Job Summary

We have transformed Telstra into one of the most creative brands in this part of the world in the last few years and we want to continue the momentum and keep delivering world class work, evolving our output into more interesting and innovative spaces.

Job Description

We are an iconic Australian brand with a purpose to build a connected future so everyone can thrive. 

Telstra consistently ranks in the top quartile for positive culture and employee engagement, providing a culture powered by human connection that prioritises flexibility and wellbeing. 

You could join one of Australia’s leading marketing teams with a culture focused on delivering creative effectiveness that has achieved award-winning recognition, including winning a Grand Prix at Cannes in 2025.  

Focus of the role 

To put it simply, this role is all about making the work better. The focus is providing the strategic spark that will lead to creative leaps, giving our agencies the best briefs and partnering with them all the way through execution to make the work the best it can be.

We have transformed Telstra into one of the most creative brands in this part of the world in the last few years and we want to continue the momentum and keep delivering world class work, evolving our output into more interesting and innovative spaces.

What You’ll Do 

In this role, you will:  

• Provide the strategic vision for our brand and the strategic thinking that guides our creative output.

• Craft the creative briefs that matter most and raise the standard of brief-writing across the entire team.

• Partner closely with our Brand and Marketing Communications COE and In-House Agency, providing strategic support throughout the process and raising the strategic capability of our people.

• Partner closely with our agencies, providing them with clear strategic feedback and working closely with them to solve creative problems.

• Write great decks, but not hide behind them. This role is hands-on, in the work, making it better every step of the way.

• Play a key role in our Creative Excellence Program, including the marking of creative outputs, creative feedback to teams, training to build creative capability and sharing inspiration from the world’s best work.

• Lead our approach to creative effectiveness and oversee the writing of effectiveness cases and papers.

• Be a key member of the Marketing Leadership Team helping to shape the strategic direction, culture and capabilities of the Marketing function and team. 

• Authentically collaborate and build positive relationships with key internal and external stakeholders. 

We offer a range of great benefits, including: 

• Performance-related pay 

• Access to thousands of learning programs, including industry conferences and award shows

• Global presence across 22 countries; opportunities to work where we do business 

• Purchased annual leave scheme and additional Telstra day off 

• Additional 30% off Telstra products and services 

• Toolkit provided (laptop + mobile phone + plan paid for) 

About you  

To be successful in this role, you’ll need: 

• To have been a senior and accomplished agency planner/strategist, client side brand strategist, or both.

• To be passionate about the creative work and your strategic craft.

• To have a reel/body of work that is truly world class and be able to explain your role in creating it.

• To know how to write an effie paper (and have won a few).

• A strong point of view about brands, creativity and culture.

• To set high creative standards and have a continuous improvement mindset, with the coaching skills to make others better.

• A high level of stakeholder management skills with the ability to partner and collaborate well with peers and to influence executive leaders. 

Note – Agency creative and account management applicants need not apply. This is a strategic role and we are looking for previous experience in strategic roles.

Interested? Apply now!

If this opportunity sounds like a good fit for you, we'd encourage you to apply! In your application please include an overview of the most impactful/creatively rewarded work you’ve worked on.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

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