- Junior
- Optionales Büro in Tyler
About Company:
Our Mission at Choice is to enhance the life of every patient we serve in the pursuit of delivering excellent healthcare. We've worked diligently to shape the culture of the company in how we lead and work daily. As leaders, employees, clinicians, and support staff we strive to apply the Pillars of Choice every day.
About the Role:
The Intake Coordinator plays a critical role in the Health Care Services team by managing the initial patient intake process at the Tyler Home Health Branch. This position ensures that all patient information is accurately collected, verified, and entered into the system to facilitate seamless care coordination. The Intake Coordinator acts as a liaison between patients, healthcare providers, and internal teams to schedule assessments and initiate care plans promptly. By maintaining organized and thorough documentation, this role supports compliance with healthcare regulations and enhances patient satisfaction. Ultimately, the Intake Coordinator contributes to the efficient delivery of home health services by streamlining the intake workflow and supporting clinical staff.
As a Intake Referral Coordinator, you will:
Receives and appropriately documents new referrals in a timely manner.
Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
Provides effective communication to patients, staff members, other health care professionals and referral sources.
Responds to Agency and patient needs in a professional and creative manner.
Demonstrates commitment, professional growth and competency.
Participates in Agency-sponsored in-service training.
Participates in the Agency’s QAPI program.
Promotes the Agency philosophy and administrative policies to ensure quality of care.
Requirements
Minimum one year of experience in referral intake is preferred
Experience with third party payers, Medicare and Medicaid highly desirable
Medical Field background preferred, including familiarity with medical terminology
Excellent computer and customer service skills
LVN/LPN preferred
Valid Driver’s License
Valid Auto Insurance
HomeCare HomeBase experience preferred
Benefits and Perks
- Medical, Dental, Vision Insurance
- 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period
- Health Savings Account
- Life Insurance
- Short & Long Term Disability Insurance
- Paid Time Off and Paid Holidays
