Fuel Manager bei County Market

SUMMARY

The Fuel Manager is responsible for ensuring superior customer service in their store. They must develop Associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To treat customers as guests with respect and courtesy while providing them with quick, friendly service. This includes greeting and acknowledge every customer, maintaining outstanding standards, solid product knowledge and all other components of Genuine Customer Care.
• Analyzes and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Controls shrink, expenses and labor.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
• Aware of competition activities and report results; shares information with supervisor and makes appropriate price recommendations.
• Reviews department/store trends. Recommends and initiates changes for maximizing goals and objectives.
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.
• Evaluates and reacts to performance issues.
• Train and develop store team in all aspects of the business; direct and monitor training and development for all store personnel.
• Processes information and merchandises through computer system and POS register system.
• Communicates with Associates and guests
• General upkeep of all machines (stores with gaming)
• Maintain bill breaker machine (stores with gaming)
• Bartending (stores with gaming)
• Promotes and support established programs
• Follows all Health Code guidelines
• Works within company programs, policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned 

KEY ATTRIBUTES

• Strong leadership
• Perishable/food service experience
• Attention to Detail/Organized
• Passion for selling/merchandising
• Must be Customer Service "A" Player
• People/Communication skills
• Profit & Loss experience
• Self-motivated/strong work ethic
• Integrity
• High energy level
• Ability to work in a fast paced environment
• 21 years or older (stores with gaming)

SUPERVISORY RESPONSIBILITIES

• Directly supervises a varied number of Associates in the store
• Responsible for the overall direction, coordination, and evaluation of this unit
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Trains Associates; plans, assigns, and directs work
• Appraises performance; rewards and coaches Associates
• Addresses complaints and resolves problems 

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• Or one to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour 

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handler’s Certificate as required by State Law
• Basset certificate (stores with gaming) 

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Computer
• Uniform per store policy 

PHYSICAL DEMANDS

  Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

  Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

  Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Taste or Smell
• Crawl
• Lift and/or move up to 100 pounds

  Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT 

  Occasionally

• Extreme cold
• Extreme heat
• Outside weather conditions
• Risk of electrical shock
• Work near moving mechanical parts 

NOISE LEVEL

  Regularly

Moderate

PAY RANGE (depends on industry experience)

       $17 up to $22/hour (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.