Food & Beverage Supervisor- PSM Icehouse bei The Sports Facilities Companies

FOOD & BEVERAGE SUPERVISOR - PSM Icehouse

Sports Facilities Management, LLC

LOCATION: Fort Wayne, IN

DEPARTMENT: FOOD AND BEVERAGE

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

PSM Icehouse is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Wayne, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

PSM Icehouse is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The F&B Supervisor will effectively manage all aspects of a Food & Beverage Area for PSM Icehouse. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Directly align with the venue's Mission Statement and Core Values
• Manage the daily production, preparation & presentation of all food for the facility's restaurant, concessions, and special events to ensure quality consistent product is produced that meets venue standards
• Assist in training, mentoring, and supervising all food & beverage Team Members
• Open, supervise, operate, and close food operation locations throughout venue Icehouse
• Monitor quality control constantly
• Manage in weekly and monthly inventory counting
• Manage with weekly inventory orders
• Effectively manage all cooler, freezer, and dry storage areas in facility
• Ensure highest levels of food safety & sanitation are being maintained
• Communicate kitchen equipment repair needs in a timely manner
• Operationally manage Health and Safety practices to ensure inspection compliance that result in an A score
• Record information about inventory and health practices
• Effectively manage customer complaints and suggestions
• Complete special projects and daily assignments as directed
• Effectively manage the food & beverage aspect of a food & beverage area during events
• Manage the efficient use of supplies during events
• Effectively train, develop, and hold hourly Team Members accountable
• Assist with catering orders: supply, food preparations, room setup, service, breakdown, etc.
• Additional tasks assigned by management

THE IDEAL CANDIDATE HAS:

• Proven success of effective leadership in a high-volume food & beverage environment
• Experience and success in supervising staff in order to effectively execute a successful shift
• Experience and success in customer service and leadership
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
• Food Safety Manager and ServSafe Certifications are preferred

MINIMUM QUALIFICATIONS:

• 2+ years of food & beverage experience in a leadership role
• Requires good communication skills, both verbal and written
• Must have strong leadership and mathematical skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure, be decisive, and work well in a group setting
• Ability to motivate Team Members and prioritize
• Must be able to work irregular shifts to include nights, weekends, holidays as needed

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push
• Will be required to operate a computer
• Facility has intermittent noise