Medical Clinic Technician - Call Center (Northeast Indiana) bei Bowen Health

The Medical Clinic Technician (MCT) will be responsible for assisting the nurse in preparing patients and their charts for medication appointments. Responsibilities may include but are not limited to managing the flow of patients through the clinic, including obtaining vital signs and verifying medications, and assisting the nurse with various duties, including handling phone calls and patient questions. Travel between Bowen Health service locations may be required.

**Must be located in Northern Indiana**

Duties/Responsibilities: 

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation. 

• Answer phone calls from patients and other parties as needed. 
• Prepare charts for medical appointments. 
• Assist with patient medication assistance processes as needed. 
• Submit and track prior authorizations for medication and services. 
• Manage the referral process. 
• Obtain and accurately document vital signs during all medication appointments. 
• Communicate changes in patient conditions to the appropriate team members. 
• Collaborate with providers, nursing staff, and other healthcare professionals to provide coordinated patient care. 
• Support clinic flow and efficiency to ensure smooth clinic operations and a high-quality patient experience. 
• Track and log equipment maintenance. 
• Other duties as assigned. 

Required Skills/Abilities: 

• Demonstrates commitment to and practices in line with Bowen Health’s core values of respect, integrity, mission and stewardship. 
• Basic medical skills, including but not limited to obtaining vital signs, medication verification. 
• Ability to work both independently and as part of a team environment. 
• Strong organizational skills. 
• Basic computer skills. 

Required Qualifications: 

• Education: High School Diploma or GED required. 
• Experience: Prefer two (2) years of experience working in a medical environment. 
• Certificate or Professional License: No Certificate or Professional License required. Actively pursuing Certified Medical Assistant (CMA) or Nursing Degree preferred. 
• Valid driver’s license and active auto insurance coverage.  
• Satisfactory results from criminal and driving record background checks 

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace: 

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees. 

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.