Aftermarket Sales Support Specialist bei undefined
undefined · Glenwood, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Glenwood
Who we are:
At FAST, we manufacture top quality, robust equipment for the major cargo handlers and airlines. We take pride in knowing our customers want the best equipment to ensure their operations run smoothly.
Our benefits package is also robust. On top of your regular pay, FAST contributes an extra 20% of your annual pay to your ESOP retirement account. Medical, dental and life insurance is free for the employees with the option to add affordable family coverage. Our list of additional benefits is long, so be sure to check that out below.
Benefits we offer:
- Competitive starting pay
- Eligibility for health insurance benefits (medical, dental, vision) effective on your FIRST DAY OF WORK
- Eligibility for financial benefits such as 401(k), life insurance, long-term disability, and employee stock ownership retirement plan
- Paid company holidays and Paid Time Off (PTO)
- Annual safety shoe reimbursement up to $200
- Annual company logo clothing/merchandise up to $150 allowance
SUMMARY: This role requires a purpose driven, self-starting individual who excels in a fast-paced environment. Responsible for helping drive profitable growth and meeting aftermarket sales goals while partnering with Sales, Service, and Engineering departments to meet customer demands.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Handles inbound sales calls to convert calls into sales.
- Does follow up to existing customers by telephone and e-mail to verify any previous conversation.
- Overcomes technical and business objectives of prospective customers.
- Provide manuals and information on how to access online manuals.
- Emphasizes salable features, quotes prices, and prepares sales orders for orders obtained.
- Estimates date of delivery to customer, based on knowledge of company’s production and delivery schedules.
- Builds and maintains customer relationships.
- Investigates and resolves customer problems and deliveries.
- Coordinate shipping and deliveries.
- Participate in sales forecasting and planning meetings.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS/KNOWLEDGE/ABILITIES REQUIRED:
- Must be familiar with product and application.
- Must be familiar with manufacturing capabilities.
- Ability to solve practical problems and deal with a variety of changing situations while under stress.
- Understanding of manufacturing workflow.
- Knowledge of ISO 9000 requirements.
- Ability to communicate effectively, create reports, and perform routine correspondence.
- Ability to work with vendors, customers, and employees.
Ready to join the FAST Global Solutions team? Apply today!
