Temp Coordinator VSC bei Selfhelp Community Services

Position Summary: Coordinates efforts for the Russian language Holocaust Survivor Program Virtual Senior Center.

Principal Responsibilities:

• Implements ongoing outreach plans to schools and other community entities to expand Holocaust survivor participation in the Russian language community on the Virtual Senior Center
• Works with Managing Director Karen DeOssie, HSP sites and Program Directors, as well as the coordinator for Northeast Home Care, for continued VSC outreach efforts in local and other Russian-speaking communities within and outside of New York. 
• Assists with monitoring program operating budgets.
• Assists in recruitment, orientation, retention and scheduling of Russian-speaking volunteers, (including Selfhelp staff), to facilitate video-based classes within the Virtual Senior Center interface. Trains volunteers in Person-Centered Trauma-Informed (PCTI) principles in working with the Russian-speaking Holocaust survivor community.
• Monitors and reports on volunteer facilitators’ class performance and VSC participant usage and overall satisfaction.
• Conducts outreach with educational, arts and other institutions to expand Russian language offerings on the VSC using a PCTI approach
• Facilitates at least one class weekly on the Russian language VSC
• Troubleshoots technical issues with participants and facilitators.
• Makes in-person visits to clients’ homes throughout the NYC area, as needed, to assist with installation of equipment or to provide technical support
• Represents the organization at community meetings, committees, conferences, educational seminars and inter-agency councils within the Russian-speaking community.
• Performs other duties as required or assigned.
• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT, Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
• Adheres to the organization’s policy in regards to absenteeism and appearance

Salary Ranges: $40,000 - $44,125 per year commensurate with experience. 

Job Competencies & Minimum Qualifications:

• Bachelor’s Degree (B.A.) and a minimum of two years of related experience, preferably in the field of aging
• Bilingual in Russian and English required
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
• Must be computer literate with proficient skills in MS Office 2013. Experience managing data within a database required; willingness to learn and use social media required; proficiency in use of social media preferred
• Excellent verbal and written skills
• Excellent customer service skills
• Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand:

• Business office environment with phone and computer use.
• Must be able to attend meetings and other out-of-office functions by using public or private transportation.