Trainer (Sudbury, ON, CA, P3C 1V4) bei Canadian Blood Services
Canadian Blood Services · Sudbury, Kanada · Hybrid
- Professional
- Optionales Büro in Sudbury
Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time at 300 Elm Street, Sudbury, Ontario. This requirement may vary depending upon circumstances.
Job category: Training and development
Job posting ID: 7775
Employment status: Temporary full-time
(if applicable) Position's anticipated start date: 2025-10-14
(if applicable) Position's anticipated end date: 2028-12-29 (if applicable - BC only) or upon return of the incumbent
(if applicable)(all ONA - do not include FTE) Possible schedule/FTE: 1.0
(if applicable) Number of positions available: 1
Classification: ONA - NCC
Salary/Rate of pay: $30.85
Application deadline: 2025-10-01
- (if applicable) This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
Application requirements:
- Your up-to-date resume.
- (if applicable – cover letter is required) Job specific cover letter.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Together, we can make all the difference in the lives of others.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
About the role
Canadian Blood Services is looking for a Temporary full-time Trainer to join our dynamic Donor Relations & Field Operations team.
Reporting to the Manager of Business Optimization, the Trainer is responsible for coordinating and delivering employee training programs within the Donor Engagement & Corporate Reputation (DECR) Division. This includes maintaining and regularly updating training and development records, skills assessments, and competency testing to ensure staff remain well-prepared and effective in their roles.
The Trainer collaborates closely with Supervisors, Managers, and Directors across the Donor Relations & Field Operations division, playing a vital role in supporting daily operations. By fostering continuous improvement and skills enhancement, this position contributes significantly to creating positive experiences for both donors and employees. Through these efforts, the Trainer ensures a unified approach to service delivery and operational excellence.
Formula for success
- Leveraging your excellent training skills and experience, you will conduct training needs assessments to identify employee development requirements.
- You will collaborate with managers to design and deliver training programs aligned with national standards and organizational goals.
- You will facilitate and deliver new and ongoing training using various techniques to engage and motivate employees.
- Capitalizing on your CI knowledge, you will contribute to the development and continuous improvement of national training programs and documentation. This includes participating in train-the-trainer sessions and relevant meetings.
- Channeling your passion for integrity, you will ensure adherence to processes, standards, and customer service through process audits post training.
- Drawing from your interpersonal and communication skills, you will build effective relationships by collaborating with various departments within the division to align an integrate training initiatives.
- You will foster a training environment that promotes professional growth, communication, and positive working relationships through facilitation and encouragement of teamwork.
Desired education and skills
- Completion of post-secondary education in a relevant discipline, preferably a certificate in an Adult Education program.
- A minimum of four (4) years of related experience including experience in a customer service environment.
- An equivalent combination of education, training and experience may be considered.
- Experience in a regulatory environment with knowledge and familiarity in a Contact Centre environment is an asset.
- Experience working in a continuous quality improvement environment is an asset.
- Successfully attains CBS' "Train the Trainer" certification with Corporate Training Program, required for delivery of training events.
- Proven experience in delivering corporate training programs.
- Strong background in instructional design and curriculum development.
- Experience in coaching, mentoring, or teaching roles.
What we offer you
[This information will vary according to role, modify/use what fits and delete the others. Delete these instructions before posting.]
Unionized role - Delete this line before posting
- [X weeks' vacation].
- [Payment in lieu of vacation].
- [Payment in lieu of holidays].
- [Comprehensive group health, dental and vision benefits for you and your family].
- [Payment in lieu of benefits].
- [Premiums paid according to the collective agreement].
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
Non-Unionized role - Delete this line before posting
- [X weeks' vacation].
- [Payment in lieu of vacation].
- [Payment in lieu of holidays].
- [Annual performance award up to X%].
- [Comprehensive group health, dental and vision benefits for you and your family].
- [Payment in lieu of benefits].
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2days of the week.
- Shift/hours - Monday to Friday, 37.5 hours a week, 7.5 hours a day.
- Travel requirements - travel will be required for training needs.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [email protected] and [email protected] to your safe senders list.
Applicants who require accommodation should discuss their needs with us.
(hashtags for LinkedIn (LI) and Indeed (IND) - delete these instructions
- keep all hashtags on separate lines
- select only one hashtag for each category
- change the hashtag's font colour to white, to prevent it showing on the posting
- pick either hybrid or onsite
- TAS with Recruiter Seat - pick your initials, this will associate the posting with your profile
- if you want the LinkedIn posting location to display a province choose one OR use the CBS Locations.xlsx (right click, open in new tab) document to add the city you would like posted, a location hashtag is not required if the posting only has one location
- Indeed *reach out to Lisa to sponsor the job*)
#LI-HYBRID #LI-ONSITE
#LI-TM1 #LI-SW1 #LI-SB1 #LI-CR1 #LI-KN1 #LI-LP1
#LI-Alberta #LI-BritishColumbia #LI-Manitoba #LI-NewBrunswick #LI-NewfoundlandandLabrador #LI-NovaScotia #LI-Ontario #LI-PrinceEdwardIsland #LI-Saskatchewan
