Black Belt - Operational Excellence (18453) bei Post Office
Post Office · London, Vereinigtes Königreich · Onsite
- Senior
- Optionales Büro in London
Career Opportunities: Black Belt - Operational Excellence (18453)Requisition ID 18453 - Posted - Operations (50000002) - Operations (60000450) - Wood Street (Admin Site) (141550) - Retail Operations - Permanent - Full Time - City of London – and Greater London
Summary
Salary: Competitive Salary & Benefits Package
Grade: 4
Reporting Line: Group Operational Excellence Director
Contract Type: Permanent & Fixed Term Contract 18 Months
Location: London
Closing Date: 26th September 2025
What to expect
As a Black Belt Operational Excellence colleague, you will join us on our journey and undertake a valuable role at Post Office. You will support the Group Operational Excellence (OE) way of working, a number of Lean Six Sigma (LSS) Black Belts are required to continuously increase the capability of the Post Office, to deliver value to customers and Post Masters.
The Black Belts are key members of the OE team, responsible for the development and delivery of continuous improvement strategies and projects, always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.
The Black Belts will be responsible for ensuring the Post Office follows an OE maturity framework.
Additionally, the Black Belts are responsible for delivering OE training and development programs to upskill the organisation in best practices.
They will help drive a culture of inclusion, continuous improvement, and high performance in the teams they lead or work with, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave that increases with tenure
- Up to 18% individual performance-based incentive scheme
- Car allowance
- Generous pension contribution
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
Qualifications
- Degree or equivalent.
- Certified Experienced Lean Six Sigma Black Belt
Experience
- Experience working within the Institute of Continuous Improvement in Public Services (ICiPS) framework is desirable.
- Broad experience of implementing Operational Excellence tools and techniques into a variety of business environments and business sectors.
- Strong facilitation skills.
- Ability to deliver yellow and green training and certification.
- Mentoring and coaching Yellow & Green Belts in delivery of their continuous improvement projects.
- Support all functions to develop their maturity in Operational Excellence.
- Support the Operational Excellence Director in the development of an Operational Excellence Strategy for the Post Office and lead on monitoring the implementation of the strategy.
- Act as a key member of the central OE Team, facing the business areas and functions within the Post Office, ensuring consistency of both approach and standards.
- Critique teams on the development and execution of projects to ensure the correct tools and techniques are being deployed, on the right problems.
- Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional improvements linked to business objectives.
- Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
Skills and Capabilities
- Certified Black Belt, with demonstrable activity on both Lean and Six Sigma improvements.
- Empowering change manager who can speak with knowledge, authority, and confidence in their subject matter, guiding people and teams toward success.
- An expert advisor with ability to apply advanced knowledge of statistical analytics.
- Advanced influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
- Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.
- Strong commercial business acumen and ability to make data-driven business decisions.
- Demonstrates a strong commitment to upholding the values and principles of Post Office.
- A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in the OE function.
- Skilled in developing, delivering and overseeing OE training programs.
About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Summary
Salary: Competitive Salary & Benefits Package
Grade: 4
Reporting Line: Group Operational Excellence Director
Contract Type: Permanent & Fixed Term Contract 18 Months
Location: London
Closing Date: 26th September 2025
What to expect
As a Black Belt Operational Excellence colleague, you will join us on our journey and undertake a valuable role at Post Office. You will support the Group Operational Excellence (OE) way of working, a number of Lean Six Sigma (LSS) Black Belts are required to continuously increase the capability of the Post Office, to deliver value to customers and Post Masters.
The Black Belts are key members of the OE team, responsible for the development and delivery of continuous improvement strategies and projects, always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.
The Black Belts will be responsible for ensuring the Post Office follows an OE maturity framework.
Additionally, the Black Belts are responsible for delivering OE training and development programs to upskill the organisation in best practices.
They will help drive a culture of inclusion, continuous improvement, and high performance in the teams they lead or work with, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave that increases with tenure
- Up to 18% individual performance-based incentive scheme
- Car allowance
- Generous pension contribution
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
Qualifications
- Degree or equivalent.
- Certified Experienced Lean Six Sigma Black Belt
Experience
- Experience working within the Institute of Continuous Improvement in Public Services (ICiPS) framework is desirable.
- Broad experience of implementing Operational Excellence tools and techniques into a variety of business environments and business sectors.
- Strong facilitation skills.
- Ability to deliver yellow and green training and certification.
- Mentoring and coaching Yellow & Green Belts in delivery of their continuous improvement projects.
- Support all functions to develop their maturity in Operational Excellence.
- Support the Operational Excellence Director in the development of an Operational Excellence Strategy for the Post Office and lead on monitoring the implementation of the strategy.
- Act as a key member of the central OE Team, facing the business areas and functions within the Post Office, ensuring consistency of both approach and standards.
- Critique teams on the development and execution of projects to ensure the correct tools and techniques are being deployed, on the right problems.
- Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional improvements linked to business objectives.
- Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
Skills and Capabilities
- Certified Black Belt, with demonstrable activity on both Lean and Six Sigma improvements.
- Empowering change manager who can speak with knowledge, authority, and confidence in their subject matter, guiding people and teams toward success.
- An expert advisor with ability to apply advanced knowledge of statistical analytics.
- Advanced influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
- Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.
- Strong commercial business acumen and ability to make data-driven business decisions.
- Demonstrates a strong commitment to upholding the values and principles of Post Office.
- A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in the OE function.
- Skilled in developing, delivering and overseeing OE training programs.
About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Summary
Salary: Competitive Salary & Benefits Package
Grade: 4
Reporting Line: Group Operational Excellence Director
Contract Type: Permanent & Fixed Term Contract 18 Months
Location: London
Closing Date: 26th September 2025
What to expect
As a Black Belt Operational Excellence colleague, you will join us on our journey and undertake a valuable role at Post Office. You will support the Group Operational Excellence (OE) way of working, a number of Lean Six Sigma (LSS) Black Belts are required to continuously increase the capability of the Post Office, to deliver value to customers and Post Masters.
The Black Belts are key members of the OE team, responsible for the development and delivery of continuous improvement strategies and projects, always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.
The Black Belts will be responsible for ensuring the Post Office follows an OE maturity framework.
Additionally, the Black Belts are responsible for delivering OE training and development programs to upskill the organisation in best practices.
They will help drive a culture of inclusion, continuous improvement, and high performance in the teams they lead or work with, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave that increases with tenure
- Up to 18% individual performance-based incentive scheme
- Car allowance
- Generous pension contribution
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
Qualifications
- Degree or equivalent.
- Certified Experienced Lean Six Sigma Black Belt
Experience
- Experience working within the Institute of Continuous Improvement in Public Services (ICiPS) framework is desirable.
- Broad experience of implementing Operational Excellence tools and techniques into a variety of business environments and business sectors.
- Strong facilitation skills.
- Ability to deliver yellow and green training and certification.
- Mentoring and coaching Yellow & Green Belts in delivery of their continuous improvement projects.
- Support all functions to develop their maturity in Operational Excellence.
- Support the Operational Excellence Director in the development of an Operational Excellence Strategy for the Post Office and lead on monitoring the implementation of the strategy.
- Act as a key member of the central OE Team, facing the business areas and functions within the Post Office, ensuring consistency of both approach and standards.
- Critique teams on the development and execution of projects to ensure the correct tools and techniques are being deployed, on the right problems.
- Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional improvements linked to business objectives.
- Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
Skills and Capabilities
- Certified Black Belt, with demonstrable activity on both Lean and Six Sigma improvements.
- Empowering change manager who can speak with knowledge, authority, and confidence in their subject matter, guiding people and teams toward success.
- An expert advisor with ability to apply advanced knowledge of statistical analytics.
- Advanced influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
- Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.
- Strong commercial business acumen and ability to make data-driven business decisions.
- Demonstrates a strong commitment to upholding the values and principles of Post Office.
- A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in the OE function.
- Skilled in developing, delivering and overseeing OE training programs.
About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Summary
Salary: Competitive Salary & Benefits Package
Grade: 4
Reporting Line: Group Operational Excellence Director
Contract Type: Permanent & Fixed Term Contract 18 Months
Location: London
Closing Date: 26th September 2025
What to expect
As a Black Belt Operational Excellence colleague, you will join us on our journey and undertake a valuable role at Post Office. You will support the Group Operational Excellence (OE) way of working, a number of Lean Six Sigma (LSS) Black Belts are required to continuously increase the capability of the Post Office, to deliver value to customers and Post Masters.
The Black Belts are key members of the OE team, responsible for the development and delivery of continuous improvement strategies and projects, always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.
The Black Belts will be responsible for ensuring the Post Office follows an OE maturity framework.
Additionally, the Black Belts are responsible for delivering OE training and development programs to upskill the organisation in best practices.
They will help drive a culture of inclusion, continuous improvement, and high performance in the teams they lead or work with, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave that increases with tenure
- Up to 18% individual performance-based incentive scheme
- Car allowance
- Generous pension contribution
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
Qualifications
- Degree or equivalent.
- Certified Experienced Lean Six Sigma Black Belt
Experience
- Experience working within the Institute of Continuous Improvement in Public Services (ICiPS) framework is desirable.
- Broad experience of implementing Operational Excellence tools and techniques into a variety of business environments and business sectors.
- Strong facilitation skills.
- Ability to deliver yellow and green training and certification.
- Mentoring and coaching Yellow & Green Belts in delivery of their continuous improvement projects.
- Support all functions to develop their maturity in Operational Excellence.
- Support the Operational Excellence Director in the development of an Operational Excellence Strategy for the Post Office and lead on monitoring the implementation of the strategy.
- Act as a key member of the central OE Team, facing the business areas and functions within the Post Office, ensuring consistency of both approach and standards.
- Critique teams on the development and execution of projects to ensure the correct tools and techniques are being deployed, on the right problems.
- Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional improvements linked to business objectives.
- Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
Skills and Capabilities
- Certified Black Belt, with demonstrable activity on both Lean and Six Sigma improvements.
- Empowering change manager who can speak with knowledge, authority, and confidence in their subject matter, guiding people and teams toward success.
- An expert advisor with ability to apply advanced knowledge of statistical analytics.
- Advanced influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
- Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.
- Strong commercial business acumen and ability to make data-driven business decisions.
- Demonstrates a strong commitment to upholding the values and principles of Post Office.
- A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in the OE function.
- Skilled in developing, delivering and overseeing OE training programs.
About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
