- Professional
- Optionales Büro in Saint Paul
We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers.
Responsibilities:To manage and provide leadership to the Property and Casualty Claims Department. To provide efficient and effective administration of claims handled on behalf of client companies.
- Assign and manage claims on behalf of client companies.
- Hire, train, manage and maintain qualified staff.
- Develop and maintain work, service and claim handling standards for technical and support staff.
- Provide loss reporting to reinsurers, excess carriers and clients.
- Interact, assist and communicate with client personnel, the general public and internal department s to improve communication and service compatibilities in an effort to maintain and enhance Berkley Risk Administrators’ reputation.
- Assist in developing and maintaining claim/legal resources to include legal counsel, adjusters and expert witnesses.
- Maintain and keep staff apprised of current information with respect to legislation, case law and industry developments/program developments.
- Conduct claim audits of adjusters’ work product and monitor accuracy of loss data.
- Ability to work with independent auditors.
- May assist in sales/marketing functions.
- May assist in claim service contract development to include service pricing and billing.
- Assist in the development of claim management policy and philosophy.
- Assist in the development and utilization of claim information systems.
- Occasional travel, possibly out of town or overnight.
- Will immediately report all harassing or inappropriate behavior to Human Resources.
May perform other functions as assigned
Qualifications:- Minimum 5 years claim technical experience.
- Minimum 3 years supervisory experience.
- Comprehensive knowledge of insurance and legal systems.
- Strong analytic skills and decision-making ability.
- Strong verbal and written communication and customer service skills
- Must maintain a valid driver’s license and carry vehicle insurance coverage.
Education
College degree or equivalent experience in insurance, insurance law terminology and customer service