Tasting Room Manager bei Riboli Family Wines
Riboli Family Wines · Paso Robles, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Paso Robles
Build your career at Riboli Family Wines! Riboli Family Wines is one of the fastest-growing wine manufacturers in the U.S. and has received the designation of American Winery of the Year from Wine Enthusiast Magazine. We are a family-owned business, four generations deep, with 100+ years of producing high quality wines. Our company’s leading wine brands include Stella Rosa, San Antonio, San Simeon, Maddalena, and Highlands 41.
Summary- The Tasting Room Manager oversees the daily operations of our San Antonio Winery tasting room in Paso Robles, ensuring exceptional guest experiences, a high-performing team, and efficient, profitable operations. This role requires a hands-on, service-oriented leader who embodies our core hospitality values and shares a deep passion for wine, food, and customer service.
Essential Duties and Responsibilities - Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.
- Lead all aspects of restaurant management operations
- Deliver and educational wine tasting experience maximizing customer satisfaction
- Responding efficiently and accurately to all restaurant customer issues
- Enlivening our core hospitality values from warm welcome through fond farewell
- Maintain restaurant revenue, profitability, and quality goals
- A successful candidate will lead by example, and uplift staff in our fast-paced environment
- Assist as needed with food prep and ensure compliance with health and safety regulations
- Handle high-stress situations calmly and with good judgment to please customers and keep staff focused on daily goals
- Manage Restaurant’s good image and suggest ways to protect and improve it
- Promote our brand in the community through word-of-mouth and special events
Requirements:
- High School Diploma or GED
- Bachelor's degree in Hospitality, Business Administration, or Culinary Arts preferred
- Proven track record of success in Restaurant Hospitality or similar role
- Proven customer service experience as a leader
- A passion for sharing wine knowledge to inspire staff and customers about our products
- Familiarity with restaurant management software like Micros POS
- Strong leadership, motivational and people skills
- Ability to remain composed and professional in dynamic environments
- Available to work flexible schedule: including days, nights, weekends, holidays
- Food and beverage (F&B) knowledge: ability to recall menu ingredients and preparations to educate staff and guests
- Food Safety certification (e.g., ServSafe) is a plus
#LI-ONSITE
At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
