HR Operations Specialist bei Science Museum of Minnesota

The HR Operations Specialist performs all administrative and recordkeeping tasks related to payroll, associated taxes, benefits, compliance, retirement, disability, leave management and onboarding and offboarding activities.  This role will serve as a subject matter expert on, and primary point of contact for, all payroll, benefit, leave and HR related inquiries. 

JOB DUTIES & RESPONSIBILITIES:

• Payroll Administration:
  • Process biweekly payroll including verifying all payroll changes , process adjustments, garnishments, wage assignments, bonus, benefits, taxes and other deductions. 
  • Verify employee timesheets and hours worked to ensure that all time is submitted and approved.
  • Serve as the primary point of contact for employees and managers regarding payroll matters. Maintain open lines of communication to address concerns and ensure compliance and timely 
  • Ensures status changes and audits of time records are accurate and any discrepancies are addressed and resolved.
  • Oversees all local, state and federal tax requirements including quarterly tax filing and end of year W-2 reporting.
  • Provides accurate general ledger and earning correction information to the Finance Department
  • Maintain and compile accurate records for workers compensation and retirement plan  audits.  
  • Address and resolve payroll discrepancies, inquiries, and disputes in a timely and professional manner. Collaborate with relevant stakeholders to resolve complex issues. 
  • Keep current with payroll policies and public policy changes affecting payroll rules and guidelines; create policies and procedures for payroll processing.
  • Lead year end processes and maintain time management and partner with HRIS system on maintenance and enhancements to payroll and time management systems.
  • Develop, enhance and maintain payroll procedures and processes and lead training. 
• Benefit Administration: 
  • Administer employee benefit programs including health, dental, vision, life/LTD, retirement and PTO plans.
  • Serve as the primary point of contact for employee inquiries regarding benefits, resolving issues and providing guidance. 
  • Support new hire orientation by providing an overview of employee benefits, answering questions, and ensuring timely completion of benefits enrollment.
  • Administer benefit enrollment activity to include new hire, qualifying event changes and terminations.
  • Audit and reconcile benefit eligibility to various carriers.
  • Executes monthly invoicing and billing, and reconciliation of benefits plans against payroll deductions
  • Assist with annual compliance reporting for ACA.
  • Manage Leave & Disability Claims. Partner with third-party administrators and HR Consultants to facilitate all company leaves of absence, including disability, parental, FMLA,  military leaves and Minnesota Paid Leave according to federal, state and local legislation. 
  • In partnership with the Director of HR Operations and Compliance, supports the annual Open Enrollment and Health Fair process.
• HR Administration:
  • Provide input and offer recommendations related to labor relations strategy in the areas of payroll, benefit, leave and HR related inquiries. 
  • Ensures accurate and timely candidate onboarding and offboarding processes, hires/terminations in HRIS including onboarding for positions covered by collective bargaining agreements.
  • Ensures accurate and timely candidate onboarding and offboarding processes, hires/terminations in HRIS.
  • Monitor HR, Benefits and Payroll email and phone daily and address or triage as appropriate.
  • Update HRIS system with employee data/status changes
  • Develop and generate reports and analytics to support organizational decision making
  • Complete internal audits on employee data and processes as requested.
  • Maintain I-9 and other compliance-related filings
  • Manage electronic employee files; make sure all employee records are filed correctly, kept confidential, and comply with retention practices.
  • Provide responses to employment verification and personnel records requests in a timely manner.
  • Support compliance reporting (EEO-1, Affirmative Action, OSHA, etc.) and audits in partnership with the Director of HR Operations and Compliance. 
  • Manage unemployment insurance claims responses with support from HR Consultants.
  • Provide recommendations on labor relations strategy related to payroll, benefit, and leave policy and administration
  • Performs other related duties as assigned.

REQUIRED COMPETENCIES:

1. Communication: Expresses oneself clearly in conversations and interactions with others and ensures that information is shared with others who should be informed.
2. Collaboration: Develops, maintains, and strengthens partnerships with others inside or outside the organization who can provide information, assistance, and support.
3. Customer Service: Demonstrates an understanding of the SMM mission by ensuring that their own interactions with internal and external customers consistently support the mission. 
4. Fostering an Inclusive Community: Contributes to a museum environment, and people, that reflect and respond to the diverse needs and cultures of our community (internal and external).
5. Results Orientation: Focuses on providing a best in class visitor experience through work outcomes by meeting personal and organizational work objectives.

6. Confidentiality: Has a high degree of integrity and can maintain strict confidentiality given this role’s access to sensitive employee information and labor/employee relations strategy.

MINIMUM QUALIFICATIONS:

• Education: Bachelor’s or Associate’s degree in Human Resources, Accounting, or related field preferred.  An equivalent combination of education and experience can be substituted for the educational requirement at the discretion of the hiring manager.
• Experience: Minimum of 3-5 years of related experience in at least three of the following disciplines: payroll, benefits, leave of absence management or HRIS administration required. Experience in UKG Pro and Time Management is preferred.  Demonstrated proficiency with computer applications and Excel. 
• Certifications: None
• Work Environment: Hybrid, in office 3 days per week (Tu, Wed, Th) core onsite days.  Hybrid status subject to change secondary to business need.

STARTING COMPENSATION: $61,456 - $69,652/year (depending on qualifications; grade 10)