Patient Navigator bei Cornerstone Family Healthcare

Description

Cornerstone Family Healthcare is actively recruiting for a Patient Navigator to join our growing team in Newburgh.

RATE OF PAY/SALARY: $21 per hour

WORK LOCATION(S): Newburgh, NY.

CORNERSTONE BENEFITS:

Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
 

CORNERSTONE’S MISSION: 

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. 

Description of Duties:

• Data Entry into Electronic Medical Records called eClinicalWorks (eCW) 
• Navigate the Patient Navigation Proxy/Cancer Services Proxy in eCW  
• Assist with care coordination related to cervical cancer screenings, colonoscopies, Fit Kits, and other related preventative screenings such as annual visits.
• Schedule medical appointments with all specialties and services within Cornerstone and with external providers.
• Conducts outreach to patients who have missed preventative screening appointments.
• Collaborates with all the patients’ providers within the Cornerstone Family Healthcare system and externally to ensure all pertinent patient information and referrals are received in a timely fashion for the completion of medical care. 
• Monitor and track patient progress in completing screenings successfully. 
• Report findings on a regular and timely basis in eCW for Cornerstone Providers to access information needed for medical care. 
• Assist patients with obstacles such as medical transportation trips and translation services.
• Referrals to community services such as behavioral health services, housing, WIC, food pantries, applying for medical insurance(s), Department of Social Services, et. al.
• Maintain community relationships via networking and collaboration of services. 
• Educates patients on the importance of preventative screenings and positive health outcomes.
• Educate patients on how to navigate medical care system such as scheduling appointments, getting medication refills, scheduling transportation trips, et. al. 
• Assist with filling Gaps in Care for quality improvement.  
• Assist Quality Improvement with eCW campaigns for health-related services. 
• Comply with HIPAA laws and Cornerstone Family Healthcare confidentiality policies and procedures. 
• Attend and participate in department, All Staff and other required meetings and trainings. 
• Maintain confidentiality of all aspects of Cornerstone Family Healthcare including, but not limited to, patient confidentiality, financials, and employee relations. 
• Perform other related duties as assigned. 

Requirements

• Medical Assistance experience preferred or at least 1 year of relevant medical experience
• Bilingual (English/Spanish)
• Computer skills and EHR skills highly preferred
• Ability to maintain a non-judgmental disposition within a diverse population
• Knowledge of community resources a plus
• Desire and ability to work closely with low-income population