Field Service Technician bei AWC Inc

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning.  We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

The Field Service Technician is responsible for the installation, calibration, maintenance, troubleshooting, and repair of industrial instruments and valves. This role involves providing on-site service to customers in various industrial settings, ensuring that all equipment operates efficiently and meets safety and quality standards. The position requires travel to customer locations and must be willing and able to travel.

How you’ll make an impact:

• Perform preventive maintenance (PM) and service on small-scale UPS systems and Variable Frequency Drives (VFDs)
• Diagnose and repair faults in UPS systems and VFDs, both on-site and remotely, to minimize downtime and maintain optimal operation
• Install and commission new instruments and valves, ensuring compliance with manufacturer specifications and customer requirements
• Perform routine calibration and preventive maintenance on instruments and valves, including pressure, temperature, flow, and level sensors, as well as control and safety valves
• Diagnose and repair faults in instruments and valves, both on-site and remotely, to minimize downtime and maintain optimal operation
• Conduct functional testing and inspection of equipment to ensure performance and compliance with industry standards
• Provide technical support and guidance to customers regarding the operation and maintenance of instruments and valves
• Maintain detailed service reports, including work performed, parts used, and recommendations for follow-up actions. Update service records in the company database
• Train customers on the proper use and maintenance of their instruments and valves
• Adhere to all relevant safety standards, regulations, and company policies during all service activities
• Travel to customer sites as needed for service calls and scheduled maintenance

Skills you’ll need:

• Associate degree or technical diploma in Instrumentation, Electrical or a related field. Relevant certifications are a plus
• Minimum of 2-3 years of experience in industrial instrumentation and valve maintenance, preferably in a field service capacity
• Proficiency in diagnosing, repairing, and maintaining a wide range of instruments and valves. Familiarity with PLCs, DCS, and SCADA systems, as well as various communication protocols (Modbus, HART, Profibus)
• Strong problem-solving abilities and analytical skills to troubleshoot complex issues
• Excellent communication and interpersonal skills, with a focus on providing outstanding customer service
• Ability to work in various environmental conditions, lift heavy equipment, and stand for extended periods

Here’s what will set you apart:

• Experience with installation, calibration, and troubleshooting of tank gauging systems
• Experience with ultrasonic level and flow measurement devices, including their configuration and maintenance
• Licensed Electrical Journeyman with industrial or commercial experience 

The Rewards

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.