Public Health Clerk - Vital Records bei Douglas County Government (CO), CO

About the Department

Performs administrative support for the Public Health Department and its personnel. Performs functions including document preparation, meeting and travel planning, customer service, reception activities, answering process and program-related questions, and entering and maintaining related data.

Position Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES: (The following examples are illustrative only and are not intended to be all inclusive.) 

• Performs customer service duties; provides general information and responds to specific customer questions; conducts necessary research and routes inquiries appropriately for more complex matters and interpretation issues; takes written messages.
• Performs general and routine administrative and customer assistance duties including forms processing, data entry, cash balancing, and record keeping related to Public Health in Douglas County.
• Files applications, permits, and other records in an accurate and timely manner.
• Responds to complaints and requests for information from the public.
• Receives complaints from the public and customers. May investigate minor complaints and refer complex issues to management.
• Performs routine clerical duties such as answering phones, typing, searching files, filing, data entry, and record keeping.
• Processes general department documents.  Accepts documents, updates records, files, photocopies, and performs data entry, and retrieval.
• Assists in preparation of general reports and written correspondence.
• Schedules and coordinates conference rooms and sets up equipment and rooms for various events and meetings. Coordinates with Facilities and IT as needed.
• Supports community outreach events, as needed.
• Utilizes computer to enter, retrieve, verify, and correct data, maintain records, and develop spreadsheets. 
• Other duties as assigned.

• Performs duties and activities related to the processing of applications for Birth & Death Certificates. 
• Assures appropriate fees are collected, receipts issued, and daily reports are run and reconciled as appropriate.
• Maintain statistical records of transactions.

Minimum Qualifications

EDUCATION and/or EXPERIENCE:  High school diploma or GED is required. Must have a minimum of one year of general office or customer service experience.  A combination of experience and education may be considered.
  
CERTIFICATIONS, LICENSES, & REGISTRATIONS: This position requires successful completion of a criminal background check including fingerprinting through a national database.
 (Vital Records Only) Certification as a Deputy Registrar through the Colorado Department of Public Health and Environment (CDPHE) within six months.

Other Qualifications

For more information on job functions, requirements and to apply please visit: https://douglasco.csod.com/ux/ats/careersite/5/home/requisition/2941?c=douglasco&sq=req2941

Douglas County offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision.
For a more detailed overview please view the full Employee Benefit Guide.