State Services Coordinator (GA Only) bei HEALTH CONNECT AMERICA, INC

Join Our Impactful Team at Health Connect America! 

Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach.  Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.   Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. 

Come make a difference and grow with us!

Our Brands

The State Services Coordinator in Georgia provides operational oversight to assigned behavioral health programs and ensures services are delivered in alignment with contract requirements, organizational policies, and regulatory standards. This role oversees program-level operations, monitors service quality, and manages the administrative components of independent contractor agreements. While the State Services Coordinator does not supervise contractors, they are responsible for ensuring that services provided under contract meet outlined expectations and compliance requirements. The role serves as a key liaison between contractors, internal departments, and program leadership to promote consistent, efficient, and high-quality service delivery.

Essential Duties & Responsibilities:

• Provide oversight of day-to-day operations of the program, ensuring compliance with clinical, billing, and regulatory standards.
• Monitor service delivery trends and documentation quality to ensure alignment with contract requirements and organizational expectations.
• Manage the administrative oversight of independent contractor agreements, including ensuring services are delivered in accordance with contract terms.
• Coordinate resolution of operational issues such as service authorization delays, documentation concerns, or billing barriers through collaboration with internal teams.
• Respond to service-level disruptions or client crises by ensuring appropriate program-level follow-up and coordination.
• Compile program data, audit results, and performance summaries; submit reports and updates to program and organizational leadership.
• Identify program-wide process gaps or barriers to effective service delivery and propose systemic solutions.
• Serve as a liaison between contractors and internal departments (e.g., billing, compliance, quality assurance), ensuring information flow and alignment.
• Participate in internal meetings and quality improvement initiatives to support the overall effectiveness of the program.

• Bachelor’s degree or master’s degree in Counseling, Social Work, Psychology, or a related field is required.
• A minimum of one year of leadership experience in the mental health, human services, or social services field is preferred.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 

• Dependent Daycare Flexible Spending Account 

• Health Reimbursement Account 

• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters