Court Services Supervisor 2 (Probation Division, Child Support Enforcement Unit) bei New Jersey Courts, NJ

About the Department

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve.  We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.   Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY:  The salary range for this position is $72,030.32 to $125,060.49 for Schedule A, and $72,030.32 to $118,807.46 for Schedule B.  For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to August 29, 2015, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 29, 2015, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary, Burlington Vicinage, is seeking a motivated, organized, and self-directed individual with exceptional leadership skills to serve as a Court Services Supervisor 2 in the Probation Division. Under the direction of the Court Executive 2b (Probation Division Manager) and the Court Executive 1b (Assistant Probation Division Manager, Child Support Enforcement Unit), the selected candidate will assign, monitor, evaluate, review, lead, and oversee the work activities and staff resources of a team consisting of professional, paraprofessional, and/or support staff employees. Duties include supervising aspects of specialized caseloads, such as intergovernmental cases under the Uniform Interstate Family Support Act (UIFSA), bench warrants and ensuring compliance with all directives. Experience in child support case management is preferred but not required.

REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Position Duties

• Assigning work and specific duties to staff or team members.
• Providing quality customer service to a broad range of diverse and multilingual court users.
• Directing and coordinating work between units or teams.
• Communicating human resource policies, rules, or regulations to team members.
• Mediating staff conflicts.
• Scheduling team members’ work hours and vacation time.
• Reviewing and correcting staff work for accuracy and completeness.
• Determining and arranging staff training needs.
• Evaluating team members’ performance and conducting formal work performance evaluations.
• Attending and participating in meetings.
• Collaborating with AOC, CSSA, DFD, Finance, and Family Division Partners.
• Enforcing child support enforcement orders.
• Implementing innovative approaches to increase collections and strengthen community outreach efforts.
• Participating in all relevant committees locally and statewide.
• Actively participating in the development and implementation of quality assurance measures within the unit.
• Perform other related work as required to enhance the work of child support enforcement and initiatives carried out by the Probation Division.
   

Minimum Qualifications

Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)

Other Qualifications