Assistant Director of Revenue Cycle Management bei DuPage County Health Department
DuPage County Health Department · Wheaton, Vereinigte Staaten Von Amerika · Hybrid
- Senior
- Optionales Büro in Wheaton
About the Department
The DuPage County Health Department is looking for a new team member to work as an Assistant Director of Revenue Cycle Management to work within our Finance division. In this role, you will be providing leadership in supporting both the strategic direction and daily operations of the revenue cycle functions and bridging executive leadership and staff to optimize processes, performance system integrity and revenue. This position works within our Finance Department at our Central Public Health Center located in Wheaton, IL. The hours are Monday through Friday, 8:00 am until 4:30 pm.
Position Duties
- Supervises and supports revenue cycle team leads and staff in billing, follow-up, denial resolution and payment postings
- Ensures timely and accurate claims submission, payer follow-up and collections
- Monitors key performance indicators for designated departmental priorities and assists in strategy development to improve outcomes
- Leads contract management including review, maintenance and compliance monitoring of payer agreements to align with organizational goals
- Manages payer relationships through proactive communication, issue resolution and collaboration to optimize reimbursement and reduce denials
- Supports and participates in payer negotiations using data analysis and industry knowledge to advocate for favorable terms and reimbursement rates
- Reviews denial trends and payment delays
- Collaborates and liaisons with interdepartmental staff to maximize revenue and address root causes
- Oversees insurance and patient collections workflows, including secondary billing and appeals
- Ensures accurate reconciliation of payments, adjustments, and write-offs.
- Partners with the Director of Finance to improve systems, workflows, and internal controls
- Fosters a culture of accountability, continuous learning, and service excellence. Partners with the Director of Finance to improve systems, workflows, and internal controls.
Minimum Qualifications
Completion of a Master’s degree in Health Care Administration, Business Administration, or related field preferred and five years of progressively responsible experience which included the interpretation of managed care contract requirements; or an equivalent combination of training and experience.
Other Qualifications
The position performs essential on-site functions and is eligible for a hybrid/remote arrangement.
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