Analyst, IT Security bei RaymondJames

Job Description Summary

Responsible for writing system requirements that will ensure the technology solution will meet the needs of the business. Requires understanding of systems, industry and end-user requirements. Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Makes judgements and recommendations based on analysis and knowledge.

Job Description

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Responsibilities:

• Identify product training needs and develop product training courses to fill gaps in existing programs, methods, or tools; run training programs for specific areas using prepared content.

• Provide initial fault isolation and propose resolution for approval by more senior colleagues to limit and address issues promptly.

• Test (and may install on occasion) databases and associated products to ensure they are suitable for use and meet customer requirements.

• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software.

• Support implementation of required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems.

• Perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.

• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

• Gather information and analyze risk data for recommendations to the risk modeling and risk scenarios.

• Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.

• Collect information to gain a better understanding of routine procedural queries.

• Provide information and clarification on existing procedures, processes, and precedents.

• Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.

• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.

• Use data management systems to access specific information as and when required.

Skills:

• Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

• Works without supervision and provides technical guidance when required on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.

• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.

• Works without supervision and provides technical guidance when required on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.

• Works without supervision and provides technical guidance when required on monitoring, diagnosing and fixing technological problems.

• Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.

• Communicates with other people without requiring supervision and provides technical guidance when required on speaking in a clear, concise and compelling manner.

• Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports.

• Works with guidance (but not constant supervision) to design, implement, maintain and administer databases.

• Works with guidance (but not constant supervision) to manage information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.

• Works with guidance (but not constant supervision) to implement, configure and optimize IT systems and services, while ensuring smooth integration with existing IT infrastructure.

• Works with guidance (but not constant supervision) to maintain the security, integrity, compliance and continuity of IT systems and services.

• Works at an intermediate level to employ customer-oriented behaviors that help engineers connect with their customers in productive and efficient ways, creating positive, defining moments. Typically works with guidance.

• Works at an intermediate level to recognize sales opportunities during service interactions to enhance overall customer service. Typically works with guidance.

• Works at an intermediate level to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution. Typically works with guidance.

• Works with full competence to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works without supervision and may provide technical guidance.

• Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.

• Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.

• Works at an intermediate level to conduct an enterprise readiness assessment to determine the organization's readiness for change. Typically works with guidance.

• Works with guidance (but not constant supervision) to interpret and apply knowledge of laws, regulations and policies in area of expertise.

• Works with guidance (but not constant supervision) to identify, assess, prioritize and manage project-related risks.

• Works at an intermediate level to design, create and administer the test scripts associated with the delivery of the project, ensuring that the requirements are being met from a functional, design and user experience perspective.Typically works with guidance.

• Identifies, assesses, prioritizes and manages risks with guidance (but not constant supervision)

• Works at an intermediate level to model, analyze, assess, and quantify the impact and probability of various risk scenarios and select the most appropriate course of action for the given situation. Typically works with guidance.

• Engages in strategic planning with guidance (but not constant supervision)

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Computer Systems Analysis, Bachelor’s: Information Technology, High School (HS) (Required)

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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