Project Technician bei Dtn

For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact. 

DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.

Job Description:

At DTN, we are looking for a Project Technician to join our Immediate Assistance Center (CAI) maintenance and support team. In this role, you will ensure the reliability and smooth operation of electronic systems installed at customer sites. By troubleshooting incidents and providing remote technical support, you will play a key part in keeping our clients’ operations running seamlessly.

What you will be responsible for:

• Receive, analyze, and resolve technical incidents related to electronic equipment.

• Perform remote diagnosis and troubleshooting of faults in electronic systems.

• Monitor operational status of systems using dedicated tools.

• Apply technical support procedures according to established protocols.

• Perform remote updates of software and firmware on electronic equipment.

• Record and document technical interventions in incident management systems (ticketing).

• Communicate with customers and field teams to track and coordinate problem resolution.

• Support preparation and updates of technical documentation and support procedures.

What you will bring to the role:

• Training in Electronics, Telecommunications, or a related field.

• Previous experience in technical support or electronic incident response.

• Strong knowledge of electronic fault diagnosis, embedded software, or communications.

• Proficiency in English (spoken and written) to communicate effectively with international clients and suppliers.

• Analytical and problem-solving skills with a strong customer focus.

• Excellent communication and collaboration skills.

Compensation:

The targeted hiring base pay range for this position is between €18,750- €25,000. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits. 

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About DTN:

DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights—empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world. 

At DTN, we value clarity, trust, and action. We’re a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters – and that mission is at the core of what we do.

• Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable.

• Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.

• Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts.

• Future-Forward: We see what’s coming- and we’re ready. We help customers lead through change with smarter decisioning.

Recruitment Fraud Notice:

DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @dtn.com email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process. 

If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at [email protected] to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam.

DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.