Licensing Specialist (Client Care Surveyor – 2 Openings) bei Oregon

Initial Posting Date:

09/16/2025

Application Deadline:

09/23/2025

Agency:

Department of Human Services

Salary Range:

$5,575 - $8,550

Position Type:

Employee

Position Title:

Licensing Specialist (Client Care Surveyor – 2 Openings)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you passionate about protecting the safety and health of individuals with Intellectual and Developmental Disabilities (IDD) in Oregon? Do you have experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures? Has your background provided you with professional level verbal and written communication skills? Do you have critical thinking skills? Do you have outstanding organizational and time management skills? Then, we want to hear from you!

What makes this job interesting & exciting?

• Your duties will vary from one day to the next.

• You will travel locally and across the state.

• Ensuring the health and safety for individuals who experience intellectual and/or developmental disabilities.

• Opportunity to strengthen your professional written and verbal communication skills.

• The team has grown significantly in the last two to three years, and we are adjusting to a variety of skill levels amongst our staff. You will be part of improving our processes and team dynamics.

Summary of Duties

The Office of Developmental Disabilities Services (ODDS), Licensing Unit, oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities this includes the licensing of adult and child foster homes, and 24-hour residential facilities. It oversees and is responsible for the Medicaid agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living programs, Employment programs and Professional Behavior Support Services. It also certifies Support Service Brokerages throughout the state. Through licensing and certification, the ODDS Licensing team ensures that providers of services comply with requirements for federal and state reimbursement. The ODDS Licensing team conducts complaint investigations and determines necessary corrective action up to and including civil penalties or revocation of a license or certificate.

As a Licensing Specialist, you will:

• Work with a team, either as a team member or a team leader.

• Work collaboratively within a team and independently.

• Conduct on-site reviews of programs to monitor and ensure compliance.

• Conduct inspections resulting from complaints received from local offices, consumers, families, or citizens to ensure the health and safety of individuals with developmental disabilities and continuing compliance.

• Write reports and keeping records in databases such as ASPEN.

• Determine when plans of improvement need to be developed and submitted by the service provider.

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

Three years of experience in areas related to nursing, social work, counseling, occupational therapy, speech therapy, physical therapy, developmental disabilities, dietetics/nutrition, or sanitation.

AND

One of the following:

• A Bachelor's degree in a health or human services field. OR

• A license as a Registered Nurse.

Note: LPN certification and/or experience will not meet the minimum qualifications.

Essential Attributes

We are looking for candidates with:

• Attention to detail for following verbal and written directions, creating grammatically correct and legally appropriate documentation, etc.

• Experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures.

• Experience communicating clearly and cross culturally in writing, directly, or virtually including demonstrated technical writing skills and experience adjusting/adapting your communication style based on the audience’s communication style/needs and the information being shared.

• Experience working with regulatory compliance including having the responsibility for licensing compliance and/or conducting investigations.

• Experience working independently and as a member of a team.

• Experience using critical thinking skills to perform job duties.

• Experience using organizational and time management skills to manage your workload and coordinate with others.

Attention all candidates! A cover letter is required. Please attach a resume to your application with your cover letter. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Please upload your resume and cover letter in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• You must have a valid license to drive and maintain an acceptable driving record.

• During the nine-month training period you will need to work in our office in Salem. After training is completed, your official workstation will be at our Salem office but the opportunity for hybrid work at a local office or other alternative location will be considered depending on work performance and business need. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.

• You will travel frequently locally and across the state.

• You may travel overnight to complete projects.

• You will need to adjust your work week to accommodate evening meetings or travel as necessary.

• You will use of a computer and an electronic calendar.

• You will be a mandatory reporter of abuse and neglect of children, seniors, and other adults with disabilities.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.  Additional background check information is available here.  

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• These are permanent, full-time positions that are represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Rebecca Wilson. If you contact the recruiter, please include the job requisition number: REQ-187267.

• Email: [email protected].

• Phone (call or text): 503-881-9248.

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