Internal Communication Manager bei Amadeus

Key Responsibilities:

• Lead internal communication plans and activities for special projects (People & Culture initiatives, Transformation projects, M&A integrations, Change Management programs, etc.);

• Develop and implement the overall Internal Communications strategy and roadmap;

• Support the SVP Office with communication content and materials (presentations, talking points, briefings, documentation);

• Coordinate communication activities across departments to ensure alignment within the Business Unit and with Corporate Communication policies;

• Collaborate with Corporate Communications on communication activities (e.g., Intercomms, videos, articles);

• Act as the go-to person for internal communications, advising SLT and project leaders on communication approaches for ongoing and future initiatives;

• Plan, create, design, and deliver multimedia and multichannel stories across the Hospitality Unit;

• Build and manage a network of communication champions to identify business needs and deliver targeted messages via the right channels;

• Provide guidance and support to leadership and People & Culture business partners on storytelling and content creation;

• Apply industry best practices to enhance communications tools and processes, ensuring effective use of channels and formats to reach employees;

• Organize and support internal events in collaboration with multiple departments;

• Develop content for Senior Leaders speaking at internal events (talking points, presentations, etc.);

• Develop and implement the Hospitality Internal Communication strategy to support transformation programs and align employees with our vision;

• Define transformation communication actions, content, and timelines;

• Engage and align the Senior Leadership Team around transformation communication plans and activities;

• Ensure consistency with the global Amadeus communication approach through regular interaction with other teams and organizations;

• Champion Amadeus and Hospitality culture in all communication efforts;

• Support company-wide communication governance and guidelines, sharing best practices with colleagues globally;

• Collaborate with central, regional, and local PC business partners to create consistency and promote a unified culture across the Hospitality Unit.

About the Ideal Candidate:

• Proven experience in internal communications, corporate communications, or related fields;

• Strong expertise in content strategy, storytelling, and multichannel communications;

• Excellent writing, editing, and presentation skills in English;

• Experience supporting senior leaders with high-quality communication materials;

• Demonstrated ability to manage complex communication plans for transformation or change initiatives;

• Strong project management and organizational skills, with the ability to coordinate across multiple stakeholders and functions;

• Creative mindset with the ability to develop engaging multimedia content;

• International or multicultural experience preferred, with the ability to adapt messages across diverse audiences;

• Experience in the hospitality or technology industry is a plus.

What we can offer you:

• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including healthcare insurance, as well as lunch and transport allowance and other benefits.

• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture

• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

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